Camping World Damage

[Highway]

For those of you RVer's out there that use Camping World for repair please inspect your rig and take before and after pics when you drop your RV off. I took my 5th Wheel Tou Hauler in for lock bars install instead of stupid electric key lock system that never worked! I picked up my rig and when I did the service writer advised me to go to the rear and pick it up out of the service bay? It's been there a dozen times and I never had to do this before? The service writer advised me it was because the "Tug" that pulls and pushes the trailers around did not have the proper "Plate" for it. He has never said this before. I go back and inspect the bars and all good and hook up and go to storage. A friend helped me back in and once in I walked back to look at my position and observed the left rear taillight cracked, upper rear metal with large dent and then the ladder on the left side had been squashed into the side panel and pushed forward about two inches! After an immediate call their reply was, "well you should have noticed it before or showed us when dropped off." Then offered to pay $500 of my $1000 deductible when I explained about the Tug. WTH?!:

[Ovalvw]

Most security cameras go back at least 30 days If they will
Look at it and let you see it to know what they did.
A few years ago our fifth wheel went in for service
They called to say landing gear need to be replaced at my expense
It was failing. HUH I Asked them on the phone what they fucked up
I went down the next day raised hell told him it was working perfectly or I would not been able to unhook from the trailer and they could stick The cost up their ass
After a loud 30 second conversation they had it done within three days at their cost
The conversation was on the sales floor. (Looked like they dropped it on landing gear)
Up until that point they treated me OK with service things I won’t be lied to
And that one was the last straw. some people in life are not your
friends or acquaintances And need to be treated as such they will try to
Bend you over.
All our best central Florida

[Highway]

I asked about cameras to wit they replied there are none? I contend they would not have offered to pay half my deductible if they didn't feel some responsibility?

[dsol]

Originally Posted by Highway

I asked about cameras to wit they replied there are none? I contend they would not have offered to pay half my deductible if they didn't feel some responsibility?

Great point. That is an admission of guilt.

Also, why I found a mobile repair guy to come to me for any repairs I need. He is not cheap but when you factor in the time savings and his competence I am miles ahead.

[chily3]

EASY fix do not use camping world. Have not seen or heard of good service.

[ATCguy]

Originally Posted by chily3

EASY fix do not use camping world. Have not seen or heard of good service.

Well, I can't quite agree with this one. In my experience, I've had both good & bad service with Camping World. Like many places, regardless of what services they handle (automotive, electronics, plumbing, etc)... it depends on the service center in question, and the manager who's running things.

It's just like taking my Apple components to the Genius Bar for service and/or repair. I've had good & bad experiences with them too, depending on location. All of the techs around the country are supposed to be Apple trained, and have the same expertise... but some handled my issues well, while others just seemed to want to give up after 10 minutes and try to sell me a new product.

Of course, the problem is... there's really no good way of knowing in advance which places are good, and which ones aren't.

So, IMO, to say "all Camping World locations are bad" isn't quite fair. Some locations have done excellent work for me... even going out of their way by staying late, or bumping me to the head of the line to get me back on the road... while others treated me like I was a nuisance.

[Ovalvw]

I believe the post is about the damage
They do and the dishonest way they deal with it
We pay a lot of money for this hobby maybe some
People are used to getting screwed over.
And good good with that Myself
And some others are not
All our best central Florida