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04-26-2016, 06:40 PM
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#21
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Senior Member
Join Date: Jan 2016
Location: Readfield
Posts: 137
Maine
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Dutchmen has acknowledged the issue. I suspect it is due the swap to a cable slide system. The solution involves taking the slide out of the camper and replacing the walls!
I am being told it will be at least a month before the parts are in for the fix which I am told will be a 3 day effort.
My relationship with Dutchmen is off to a VERY poor start.
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04-26-2016, 06:54 PM
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#22
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Member
Join Date: Apr 2015
Location: Gaylord
Posts: 16
Michigan
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At least there fixing it ask how they lower slide if they say fork truck be concerned
Sent from my SM-N920V using Tapatalk
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04-26-2016, 09:04 PM
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#23
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Senior Member
Join Date: Jan 2015
Location: Roselle
Posts: 1,292
Illinois
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I've seen it done. Forklift.
Rusty
__________________
2015 Black F-350 Platinum Diesel Dually Crew Cab
2019 Riverstone Legacy 38MB (Full Paint/All Options)
2015 Voltage 3990 (Full Paint, All Options) Sold 6/18
2005 Harley Ultra Classic w/too many miles
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04-29-2016, 11:12 PM
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#24
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Senior Member
Join Date: Feb 2016
Location: Hudson
Posts: 102
Quebec
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Wow very sorry to hear this, hope this turns our well.
It sound crazy they would let this out of the factory this way. Or even change the slide system without figuring out it has an impact on the windows or cabinet doors
Quote:
Originally Posted by boostme
Dutchmen has acknowledged the issue. I suspect it is due the swap to a cable slide system. The solution involves taking the slide out of the camper and replacing the walls!
I am being told it will be at least a month before the parts are in for the fix which I am told will be a 3 day effort.
My relationship with Dutchmen is off to a VERY poor start.
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__________________
2013 Voltage 3600 Epic and Artic package
2016 RAM 3500 Laramie Longhorn, 6.7, AISIN, 4.10, Air
2016 Ultra Limited (FLHTK)
2017 Softail Slim S (FLSS)
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04-30-2016, 12:33 AM
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#25
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Site Team
Join Date: Jun 2014
Location: Sprung Leak
Posts: 3,157
North Carolina
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Quote:
Originally Posted by HudsonFrog
Wow very sorry to hear this, hope this turns our well.
It sound crazy they would let this out of the factory this way. Or even change the slide system without figuring out it has an impact on the windows or cabinet doors
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About par for the course with much of the RV industry. They are extremely short sighted and will do anything at the drop of the hat if they think it will improve profits.
Aaron
__________________
There is madness to my methods
2015 Coleman CM16FBS(traded) 2016 Concord 300DS
2015 Ford Fusion Hybrid following along
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04-30-2016, 02:44 AM
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#26
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Senior Member
Join Date: Feb 2016
Location: Hudson
Posts: 102
Quebec
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Quote:
Originally Posted by wahoonc
About par for the course with much of the RV industry. They are extremely short sighted and will do anything at the drop of the hat if they think it will improve profits.
Aaron
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Yep it's very disappointing. Apparently a lot of the workers are paid per parts they install so the faster they get it on, the better it is for them. They can install 5-6h in one factory and then cross the street and work another 5-6 hour for another manufacturer. Perfect recipe for disaster.
Now that's hearsay from a friend that visited manufactures, dont know exactly how much truth there is in this 9He was there to get is RV fixed and was pretty upset lol).
Now we only have to blame ourselves for this. Who would buy a "better build RV" if it was 2000$ more? We all say we would and usually end up buying the best deal we can find anyway...
__________________
2013 Voltage 3600 Epic and Artic package
2016 RAM 3500 Laramie Longhorn, 6.7, AISIN, 4.10, Air
2016 Ultra Limited (FLHTK)
2017 Softail Slim S (FLSS)
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04-30-2016, 04:51 PM
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#27
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Senior Member
Join Date: Jul 2013
Location: kamloops
Posts: 2,152
British Columbia
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Quote:
Originally Posted by HudsonFrog
Now we only have to blame ourselves for this. Who would buy a "better build RV" if it was 2000$ more? We all say we would and usually end up buying the best deal we can find anyway...
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I like a deal just as much as the next person, but I won't by something just on price alone. An RV salesman told me that Dutchmen put lots of eye-candy in their product, but not so much in the quality area. I figured he was just trying to upsell us. Wish I would have listened.
In the end it comes down to the floorplan that works for you. We have the right floorplan and with the upgrades to the running gear amongst other upgrades we have the right unit for us.
I would have happily paid an extra 2K to start from where we are now.
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Jim
When I was a kid I was going nowhere fast, now I'm an old man I'm going everywhere slow.
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05-01-2016, 02:10 AM
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#28
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Senior Member
Join Date: Dec 2014
Location: Minden
Posts: 708
Nevada
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hddecker, I am with you, after putting new tires, Traveler Antenna, new lights, now having trouble with one of the slides, I know we all add things for our boss (wife), so of the add ons could have been done before hand??
__________________
Rich and Angela, Lab Dogs, Ruben, Ace
2015 Voltage V3895
2006 Lance Truck Camper 1181
2019 GMC 3500HD 4X4 CC DRW LB Bags Husky 26K Hitch Can Am Commander 1000 ATV
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07-25-2016, 08:11 PM
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#29
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Member
Join Date: Nov 2015
Location: Livingston
Posts: 31
Texas
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I have a 2016 3970 with the same exact problem. Your photos look identical to mine. Only on one side and only when the slide is out. Have you received an answer from the manufacturer yet? Please let me know.
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07-25-2016, 08:14 PM
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#30
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Senior Member
Join Date: Jan 2016
Location: Readfield
Posts: 137
Maine
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Quote:
Originally Posted by Alprath
I have a 2016 3970 with the same exact problem. Your photos look identical to mine. Only on one side and only when the slide is out. Have you received an answer from the manufacturer yet? Please let me know.
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Yes, Dutchman had both sidewalls replaced in the affected slide.
Sent from my Nexus 6P using Tapatalk
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07-25-2016, 08:26 PM
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#31
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Member
Join Date: Nov 2015
Location: Livingston
Posts: 31
Texas
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Thanks, I will contact them again and seek the same solution. Do you have a contact at Dutchman that is aware of this fix?
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07-25-2016, 08:44 PM
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#32
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Senior Member
Join Date: Jan 2016
Location: Readfield
Posts: 137
Maine
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Sorry the dealership handled that side of the conversation. But the defect was due to the slide not being able to go out as far with the new cable drive system that they used for 2016 (ironic this was to fix another problem).
Sent from my Nexus 6P using Tapatalk
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07-25-2016, 08:52 PM
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#33
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Member
Join Date: Nov 2015
Location: Livingston
Posts: 31
Texas
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Thanks, I'm going to contact the dealer and Dutchman.
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07-26-2016, 01:45 PM
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#34
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Member
Join Date: Nov 2015
Location: Livingston
Posts: 31
Texas
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Who was your dealer? My dealer in Texas wants to contact your dealer to discuss what was done to fix your slide. I really appreciate your time and help.
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07-26-2016, 02:55 PM
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#35
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Senior Member
Join Date: Nov 2015
Location: Quarantine
Posts: 366
Ontario
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When new, my bedroom slide leaked because the upper front seals didn't. I glued the horizontal and vertical together and no more leaks.
Galley slide leaked because there was an 18" of 14/2 cable on top holding the seal open.
3950. No leaks in the last 5 years.
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07-27-2016, 01:38 PM
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#36
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Senior Member
Join Date: Jan 2016
Location: Readfield
Posts: 137
Maine
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Quote:
Originally Posted by Alprath
Who was your dealer? My dealer in Texas wants to contact your dealer to discuss what was done to fix your slide. I really appreciate your time and help.
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It was camping world in Concord,NH
Good luck!
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07-27-2016, 02:18 PM
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#37
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Member
Join Date: Nov 2015
Location: Livingston
Posts: 31
Texas
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Thanks, I appreciate your help. All the best!
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07-30-2016, 12:04 PM
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#38
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Member
Join Date: Nov 2015
Location: Fort Lewis
Posts: 30
Washington
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I just pulled mine out of storage and figured out I have the same problem on the bedroom slide. Please keep us updated with the results. We camped in light rain and I didn't notice any issues, but that doesn't mean it didn't leak. My warranty runs out in November but I would think a design flaw would go past that.
__________________
2016 Voltage 3970
2015 GMC 3500 Denali SRW Duramax
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07-30-2016, 12:22 PM
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#39
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Senior Member
Join Date: Jan 2016
Location: Readfield
Posts: 137
Maine
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Quote:
Originally Posted by bob.stone
I just pulled mine out of storage and figured out I have the same problem on the bedroom slide. Please keep us updated with the results. We camped in light rain and I didn't notice any issues, but that doesn't mean it didn't leak. My warranty runs out in November but I would think a design flaw would go past that.
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Mine leaked pretty bad during heavy rains. The entire floor on the forward section of the bedroom would be wet.
Sent from my Nexus 6P using Tapatalk
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08-10-2016, 01:19 AM
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#40
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Senior Member
Join Date: Sep 2015
Location: Lenoir
Posts: 130
North Carolina
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still need to get mine into the dealer. I have this problem to deal with. 16 3970... just been off the forum a while...OUT CAMPING lol,,,unit is 4 months at this point and its been all up and down the east coast. mid florida to lake erie, over to NY, and back through OH, and back to Carolina
this, soft spot in the rear ramp door. and one time when i put the slide out ( pantry ) it SOUNDED LIKE A WOOD 2X4 SNAPPING IN HALF !!!
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