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09-25-2013, 12:38 AM
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#81
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New Member
Join Date: May 2013
Location: New Oxford
Posts: 5
Pennsylvania
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Have just had a couple of interesting conversations with Dutchmen and my dealer where we bought our 297RE which has a delamination problem (which is getting worse) and a shower leak. Dutchmen says the repairs have been authorized as of last Thursday. The dealer showed me the warranty claim papers sent to Dutchmen. The dealer asked for 12-14 hours to replace the back wall where the delamination is and Dutchmen agreed to the repair but gave them 6 hours. The resolution for the shower was remove the shower base, reinforce it where the original reinforcement was removed to install the drain, replace the base, reseal and water test for a total of 6 hours. Dutchmen said OK but you only have 3/4 of an hour. ?????
What the ????? I have about had it with Dutchmen and Thor. I am ready to tell them give me my money back and I will go purchase a quality product. If they can't stand behind their product, why bother. I beleive they figure if they put us the customer off long enough, we will go away or pay for the repair ourselves. What is a person supposed to do???
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09-25-2013, 12:47 AM
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#82
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New Member
Join Date: May 2013
Location: New Oxford
Posts: 5
Pennsylvania
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Delamination of 297RE
Here is a picture of the delamination of the back wall of our 2013 Coleman Explorer 297RE.
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09-25-2013, 03:05 PM
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#83
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Member
Join Date: Jul 2013
Location: menifee
Posts: 16
California
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We loved the 19qb as well ,great layout but we went with the cts19 rd because it will fit in our driveway(19qb is two feet longer) and we dont have to pay storage..Good luck and enjoy you have a GREAT floorplan there
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10-12-2013, 12:37 AM
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#84
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New Member
Join Date: May 2013
Location: New Oxford
Posts: 5
Pennsylvania
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Well just got a call from the dealer that Coleman agreed to fix our problems. (duh) It is amazing when you talk to the factory and even mention Better Business Bureau the results you get.
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10-31-2013, 09:53 PM
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#85
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Member
Join Date: Jul 2013
Location: menifee
Posts: 16
California
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I dont understand these companies that are unwilling to exercise a little goodwill .A little effort goes a long way towards improving the ownership experience...And by the way dont they want your business when you buy your next coach????
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02-18-2014, 01:37 PM
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#86
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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The weather here in Arkie-ville is getting right.
I may just de-winterize in the next couple weeks and start the fun!
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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02-18-2014, 08:15 PM
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#87
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Senior Member
Join Date: Jun 2012
Location: Palm Coast
Posts: 85
Florida
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We are Lucky here We do quite a few 1 week trips around Florida for the winter, then big plans for the spring..
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Steve & Joanne
2010 Dutchman 24RB
2013 Ford F-150 XLT Super Cab V-8
Anderson Hitch
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03-26-2014, 09:20 PM
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#88
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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2nd TV mounted.
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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03-28-2014, 03:29 PM
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#89
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New Member
Join Date: Mar 2014
Location: Manteca
Posts: 1
California
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We pick up our 2014 CTS 194QB tomorrow. We are trading in our 2012 Aljo 183. It will be a nice change to have a more room. We had the dealer install a longer awning to extend over the outdoor kitchen. We plan on taking her out in a couple weeks once we get her all set up for travel.
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03-28-2014, 04:54 PM
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#90
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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Quote:
Originally Posted by mandldorville
We pick up our 2014 CTS 194QB tomorrow. We are trading in our 2012 Aljo 183. It will be a nice change to have a more room. We had the dealer install a longer awning to extend over the outdoor kitchen. We plan on taking her out in a couple weeks once we get her all set up for travel.
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Congrats!!!Post some pictures when you can.
We liked that floor plan also.
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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04-07-2014, 10:33 PM
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#91
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New Member
Join Date: Apr 2014
Location: Oklahoma City
Posts: 2
Oklahoma
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Quote:
Originally Posted by mandldorville
We pick up our 2014 CTS 194QB tomorrow. We are trading in our 2012 Aljo 183. It will be a nice change to have a more room. We had the dealer install a longer awning to extend over the outdoor kitchen. We plan on taking her out in a couple weeks once we get her all set up for travel.
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Oh, that's the model I like too. I think we're going to head over to Camping World tomorrow to look at it in person. We looked at the Keystone Passport, the other day, and my husband was less than impressed with the construction.
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04-07-2014, 10:37 PM
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#92
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Member
Join Date: Jul 2013
Location: menifee
Posts: 16
California
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Good Luck!!!! Great Floorplan
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04-08-2014, 12:35 AM
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#93
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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Took the first weekend trip. Not a single problem after dewinterizing from the winter we had.
I was concerned since I did it myself the first time ever. Thanks to the info I found here and other places.
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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04-08-2014, 05:17 AM
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#94
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New Member
Join Date: Apr 2014
Location: Osoyoos
Posts: 4
British Columbia
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Quote:
Originally Posted by rvandenberg
We bought a 2013 281BH a few weeks ago and took it out for its maiden voyage this past weekend. A couple of little issues came up - kitchen sink plumbing connections were loose and water was dripping under the sink; the bathtub hot/cold connections are reversed. Nothing extreme. It could really use a small ladder or even a handhold to help the kids climb up into the top bunk - one of them slipped while coming down and grabbed hold of a little piece of moulding - ripping it off and breaking it in the process. Nothing I can't fix.
But all in all I'm very happy with the unit. Coming from a life of tenting to this unit is like staying in a hotel.
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I agree just bought the same trailer as our first coming from tenting. 281 bh. Agree with the lack of a ladder to the top bunk. My son is a little older and is able to get up and down without incident. So far. That's on my list as well as replacing the speakers that are factory installed. Not very good stuff there. 40 inch TV in the living area 32 in the master bed.
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2013 Coleman explorer 281bh
2003 F350 cc srw
2001 ktm 520sx
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04-08-2014, 05:21 AM
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#95
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New Member
Join Date: Apr 2014
Location: Osoyoos
Posts: 4
British Columbia
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That makes me a little sick just noticed a delamination my self. Taking pictures in the morning. Is warranty covering these issues?? I wanted the fiberglass siding because I thought it was more resilient.
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2013 Coleman explorer 281bh
2003 F350 cc srw
2001 ktm 520sx
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05-06-2014, 03:49 PM
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#96
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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Spring time in arkansas....
[IMG] [/IMG]
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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05-15-2014, 07:46 PM
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#97
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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Going to do our first full week starting the 5/19 at Long pool rec.
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TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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05-16-2014, 12:36 AM
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#98
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Senior Member
Join Date: Nov 2013
Location: Barrie
Posts: 254
Ontario
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Man that is a nice view from that camp site.
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I see dead people (really, I do!)
2014 Kodiak 291 RESL
2017 Ford F150 Lariet w/5 litre V8 and tow kit
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05-16-2014, 12:41 AM
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#99
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Senior Member
Join Date: Feb 2013
Location: Morrilton
Posts: 83
Arkansas
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Quote:
Originally Posted by Adair1965
Man that is a nice view from that camp site.
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Yes it is, Greers Ferry Lake Choctaw
__________________
TT- 2013 Coleman CTS192RD
TV-2014 RAM 1500 Quad cab 5.7
Campers: Nature's way of feeding mosquitoes
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05-16-2014, 11:47 AM
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#100
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Senior Member
Join Date: Nov 2013
Location: Barrie
Posts: 254
Ontario
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Check out this site we stayed in last August in Sturgeon Bay Provincial Park in Ontario, Canada
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__________________
I see dead people (really, I do!)
2014 Kodiak 291 RESL
2017 Ford F150 Lariet w/5 litre V8 and tow kit
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