Power jack out - Dutchmen Owners
Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×

Go Back   Dutchmen Owners > Dutchmen Technical | Towing, Maintenance and Repairs > Electrical, Batteries, Charging and Electronics
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 07-25-2021, 04:12 AM   #1
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Power jack out

Just got our brand new Coleman 300TQ a month ago.
Took it on a short trip and the tongue power jack has been working fine.

We went to load up to go on vacation and the thing doesn’t work. The light on it does work. I could not find squat on the wiring or fuses in any of the documentation that came with it. I’m past pissed off that this brand new camper has had so many issues….and the lack of documentation is absurd.

Is there a fuse for it somewhere that I can’t find?
Does the insulated black wire (only wire) going from the wiring terminal to the jack have pos and neg wires in it? Or is it only the pos and the jack grounds by bolting to the tongue?

Thanks for any advice.
__________________

64Zebra is offline   Reply With Quote
Old 07-25-2021, 04:35 PM   #2
Senior Member
 
Join Date: Feb 2018
Location: FLA. largo
Posts: 178
Florida
June 17 a member had I believe failed power jack motor
Check ground first, light on may be enough ground for light
But not good enough to power motor.
See if the top has a cap or plug that pops off Where you can
Put a socket on to manually raise and lower
Hope this helps. a lot of people On this list know
Your frustration. All our best FLA
__________________

Ovalvw is offline   Reply With Quote
Old 07-25-2021, 11:21 PM   #3
Senior Member
 
Join Date: Feb 2018
Location: FLA. largo
Posts: 178
Florida
Just curious how are you making out
Ovalvw is offline   Reply With Quote
Old 07-26-2021, 12:22 AM   #4
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Quote:
Originally Posted by Ovalvw View Post
June 17 a member had I believe failed power jack motor
Check ground first, light on may be enough ground for light
But not good enough to power motor.
See if the top has a cap or plug that pops off Where you can
Put a socket on to manually raise and lower
Hope this helps. a lot of people On this list know
Your frustration. All our best FLA

We’ve been using the manual raise/lower.

How do I check the ground if there is only one black wire going from the connector (with red wires) up to the jack?
Do I need to remove the screws on the bottom of the housing, just below the light?
64Zebra is offline   Reply With Quote
Old 07-26-2021, 12:55 AM   #5
Senior Member
 
ATCguy's Avatar
 
Join Date: May 2013
Location: Cody
Posts: 1,624
Wyoming
https://youtu.be/FlifxskaIAw
__________________
Tom
2013 VOLTAGE 3200 (EPIC I & II)
2014 Ford F-450 PLATINUM
2018 BMW R1200GS RALLYE
ATCguy is offline   Reply With Quote
Old 07-28-2021, 04:02 AM   #6
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Quote:
Originally Posted by Ovalvw View Post
Just curious how are you making out
I haven’t found anything to do for my Bastion model. No inline fuse, their website says it has a self-resetting breaker….but its not resetting.
64Zebra is offline   Reply With Quote
Old 07-28-2021, 04:13 AM   #7
Senior Member
 
ATCguy's Avatar
 
Join Date: May 2013
Location: Cody
Posts: 1,624
Wyoming
Question:

Have you found the breaker… and if so, does it look like this?

Click image for larger version

Name:	E551D769-7977-4555-B90F-3B91A9274BA6.jpg
Views:	22
Size:	60.7 KB
ID:	7005

If so, you can buy a replacement at almost any auto parts store. Be sure you get the correct amperage (I’m assuming 20amp for a tongue jack, but it should be stamped on the breaker itself).
__________________
Tom
2013 VOLTAGE 3200 (EPIC I & II)
2014 Ford F-450 PLATINUM
2018 BMW R1200GS RALLYE
ATCguy is offline   Reply With Quote
Old 07-28-2021, 05:22 AM   #8
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Quote:
Originally Posted by ATCguy View Post
Question:

Have you found the breaker… and if so, does it look like this?

Attachment 7005

If so, you can buy a replacement at almost any auto parts store. Be sure you get the correct amperage (I’m assuming 20amp for a tongue jack, but it should be stamped on the breaker itself).
There is no breaker visible, it must be inside the housing
64Zebra is offline   Reply With Quote
Old 07-28-2021, 12:07 PM   #9
Senior Member
 
ATCguy's Avatar
 
Join Date: May 2013
Location: Cody
Posts: 1,624
Wyoming
Ok, I may be wrong… but unless that website or your user manual states that it’s an internal breaker… I’m betting it’s actually located somewhere on your rig in a bank with other breakers.

On my 5th wheel RV, it’s on the back wall of one of my storage compartments, and looks like this:

Click image for larger version

Name:	DCF6A848-4643-47F1-97A9-CE24D3CFFFEC.jpg
Views:	21
Size:	61.1 KB
ID:	7006

Click image for larger version

Name:	65C9C483-CF66-44FD-A5CD-37B71D2226B5.jpg
Views:	21
Size:	60.4 KB
ID:	7007

If so, you’d need to trace that wire from the power jack back to wherever the breaker bank is to know which breaker needs replacement.
__________________
Tom
2013 VOLTAGE 3200 (EPIC I & II)
2014 Ford F-450 PLATINUM
2018 BMW R1200GS RALLYE
ATCguy is offline   Reply With Quote
Old 07-28-2021, 05:11 PM   #10
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Quote:
Originally Posted by ATCguy View Post
Ok, I may be wrong… but unless that website or your user manual states that it’s an internal breaker… I’m betting it’s actually located somewhere on your rig in a bank with other breakers.

On my 5th wheel RV, it’s on the back wall of one of my storage compartments, and looks like this:

Attachment 7006

Attachment 7007

If so, you’d need to trace that wire from the power jack back to wherever the breaker bank is to know which breaker needs replacement.
Like most things with the camper….there is nothing about the jack in the dutchmen generic owner manual and nothing about it provided by the dealer.
There is no breaker for it in the trailer…its wired directly to the connections on the front of the trailer behind the battery.
I followed the line to the jack and there is no fuse or breaker.
Bastion web info says its an internal auto reset breaker, resets after 10 seconds….but its not.
64Zebra is offline   Reply With Quote
Old 07-28-2021, 06:22 PM   #11
Senior Member
 
ATCguy's Avatar
 
Join Date: May 2013
Location: Cody
Posts: 1,624
Wyoming
Ok then… well one last thing I can think of to check is the rocker switch itself, and/or the wiring going to it.

Can you pry or pop the switch out of the main housing, and check the wires going to it? I’d think they use simple spade connectors, and maybe one of them fell off. Of course, if you notice that the wires themselves are blackened or fried, you’ve got a bigger issue.

Anyway, if the wires are still connected & good… if you have a test light, check to ensure the power wire is hot.

- If so, the switch itself may be bad.

- If not, and you know the power wire from the battery to the jack is hot… well then, you now know the issue is isolated to the jack itself.

Oh… one final thought that I just had: the main battery shut-off switch is on, correct? You don’t mention whether other 12v items in your RV work or not, so I had to ask.
__________________
Tom
2013 VOLTAGE 3200 (EPIC I & II)
2014 Ford F-450 PLATINUM
2018 BMW R1200GS RALLYE
ATCguy is offline   Reply With Quote
Old 07-29-2021, 01:23 AM   #12
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
I don’t have a main 12V shut off switch
All other electronics are working
64Zebra is offline   Reply With Quote
Old 07-29-2021, 12:34 PM   #13
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 3,026
Oklahoma
Have you determined the jack still works? You said it did at one time but does it still? Could be the jack itself took a dump.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 07-29-2021, 01:12 PM   #14
Member
 
Join Date: Jul 2021
Location: Texas
Posts: 11
Texas
Quote:
Originally Posted by sundancer 87 View Post
Have you determined the jack still works? You said it did at one time but does it still? Could be the jack itself took a dump.
Thats what I’m leaning towards now. Either the breaker is bad or the whole jack is
64Zebra is offline   Reply With Quote
Old 07-29-2021, 01:14 PM   #15
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 3,026
Oklahoma
Easy enough to test the jack. Connect it directly to an external 12v source to see if it goes both ways.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 08-01-2021, 12:18 PM   #16
Senior Member
 
capeharj's Avatar
 
Join Date: May 2015
Location: Gregory
Posts: 79
Michigan
Quote:
Originally Posted by 64Zebra View Post
Just got our brand new Coleman 300TQ a month ago.
Took it on a short trip and the tongue power jack has been working fine.

We went to load up to go on vacation and the thing doesn’t work. The light on it does work. I could not find squat on the wiring or fuses in any of the documentation that came with it. I’m past pissed off that this brand new camper has had so many issues….and the lack of documentation is absurd.

Is there a fuse for it somewhere that I can’t find?
Does the insulated black wire (only wire) going from the wiring terminal to the jack have pos and neg wires in it? Or is it only the pos and the jack grounds by bolting to the tongue?

Thanks for any advice.
It might help if you told us what brand jack and a picture. If the light works you have power, to see if you have a bad ground, turn the light on and then try to raise the tongue. If the light goes out or dims significantly you probably have a bad ground. If you do, block up the tongue and remove the jack, clean the frame and base of the jack and re-install. Otherwise replace the jack, about $180.00. Also could just be a loose connection on the positive wire. There should be a junction box on the frame at the back of the tongue.
capeharj is offline   Reply With Quote
Old 08-02-2021, 12:59 PM   #17
New Member
 
Join Date: Jul 2019
Location: Troy
Posts: 3
Virginia
I had a similar problem. My jack worked fine for a while, then one day, nothing. Turned out water had gotten into the motor and it froze up. Every time i tried to use it, it blew the in-line fuse (you probably have one somewhere on the wire in the tongue area). Took the motor apart, cleaned up the rust and it worked again. Sounded like a coffee grinder, but worked. I ended up buying a replacement motor on Ebay, which works just fine and much quieter.
__________________

RustyRMH is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT. The time now is 11:53 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Copyright 2020 Social Knowledge, LLC All Rights Reserved.
×