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09-08-2021, 04:22 PM
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#1
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New Member
Join Date: Dec 2020
Location: Fort worth
Posts: 5
Texas
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Issues after issues - Lenghty
I have a 2021 Yukon 400RL that I bought on Halloween of last year. First time out, found that the black and grey water tanks are labeled incorrectly on the valve handles. This is not major, just relabeled them.
A month ago, 1 AC went out. Technician came out and found that the wires to the breaker panel were not seated correctly and bare wires touching, causing them to short out. Luckily we didn't catch on fire. Technician inspected other AC's and found middle unit was bad and left factory with no freon. Had to be replaced.
Technician noticed that the awning on living room slide out is separating from the trailer. Suspects it was screwed into the foam insulation and he needs approval from MFG to fix. Cannot get MFG to return my calls.
Trim coming undone throughout trailer.
Drawer for trash can completely separated from sliders and they fell off. Screws not long enough.
When I do finally talk to Dutchmen, I want to know what they are going to do about all my issues and for almost burning my expensive trailer to the ground because of there lack of quality control.
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09-08-2021, 10:05 PM
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#2
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New Member
Join Date: Jun 2021
Location: League City
Posts: 2
Texas
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I have a Yukon 320RL. I just picked it up in July but I have found 13 issues wrong with it. I have fixed 2 of them but I plan to take it back to the dealer for the other issues. I don't believe there is any quality control on these vehicles. They're just trying to put them together quickly and make the sale since travel trailers are in such high demand right now. I only hope I don't have any electrical issues I cannot see. I do have 1 AC unit that turns on and back off 3 times before it continues to run. Not sure what's causing that.
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09-09-2021, 12:45 PM
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#3
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Senior Member
Join Date: Jan 2018
Location: Beaver Dam
Posts: 903
Wisconsin
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Many Dutchmen, Kodiak, Keystone, Voltage and probably other Dutchmen product line are built like this. They have been since about 2007? When everything changed in the Great Recession.
Occasionally someone accidentally gets a good one.
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Paul Bristol
Dutchman Kodiak Cub KD176RD 2018
Nissan Pathfinder 2015
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09-09-2021, 12:49 PM
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#4
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Senior Member
Join Date: Dec 2012
Location: Tahlequah
Posts: 3,079
Oklahoma
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Quote:
Originally Posted by persistent
Many Dutchmen, Kodiak, Keystone, Voltage and probably other Dutchmen product line are built like this. They have been since about 2007? When everything changed in the Great Recession.
Occasionally someone accidentally gets a good one.
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Yep, the person that 'got the good one' sure doesn't hang out here.
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2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
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09-15-2021, 09:07 PM
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#5
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Senior Member
Join Date: Jul 2018
Location: CORNVILLE
Posts: 99
Arizona
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Welcome to the world of Dutchman, Absolutely no Quality Control
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09-15-2021, 09:32 PM
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#6
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Senior Member
Join Date: Sep 2013
Location: Milwaukie/Oak Grove
Posts: 84
Oregon
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You all better act fast. The Dutchmen warranty likely lasts for only one year. You should park your trailer in their lot ASAP.
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09-16-2021, 01:10 AM
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#7
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Senior Member
Join Date: Sep 2018
Location: prophetstown
Posts: 376
Illinois
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09-16-2021, 11:48 AM
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#8
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Senior Member
Join Date: Jul 2017
Location: Under my desk
Posts: 195
Tennessee
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Good luck, they wouldn't even warranty a lug bolt they cross-threaded during assembly on my Coleman. A Lippert customer service person sent me 2 by FedEx and couldn't believe that Dutchman wouldn't repair it because they install the wheels on the frame on the assembly line. I would never advise anyone buy a Keystone/Dutchman product. Neither they nor Camping World will ever get another cent from me.
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2018 Coleman Money Pit (rebuilding it one piece at time and didn't cost Camping World a dime)
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09-16-2021, 04:28 PM
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#9
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Member
Join Date: Apr 2017
Location: Hampton
Posts: 12
Arkansas
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Unfortunately lack of quality is industry wide. In a toyhauler group I follow that's all I see. And the newer the unit the worse the problems! The saddest part is the manufacturers are putting all the repairs on the dealers, and they are backed up for months and can't get parts from manufacturers.
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02-09-2022, 07:34 PM
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#10
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New Member
Join Date: Dec 2020
Location: Fort worth
Posts: 5
Texas
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More issues
And it just keeps on coming. Driving down the highway yesterday, the main bedroom window fell out. Luckily it didn't hit any vehicles or persons. A good Samaritan behind me picked it up and followed me for 20 miles until I stopped to give it to me.
Thank god for him because we would have never found it since we did not know it even happened.
The glass didn't break, but the frame is pretty messed up. I wedeged it back into place and duct taped the hell out of it until I have to take it to the dealer to get replaced. waiting on them to give me a call back with time frame on new window.
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02-12-2022, 12:56 PM
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#11
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Senior Member
Join Date: Jun 2017
Location: Wesley Chapel
Posts: 3,081
Florida
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HOLY S#$%. Time to park at the dealership! Those windows that are emergency exits are strange and I rarely open mine since I don’t want an occurrence like yours. The dealer will take months to repair an RV. They are selling them faster than they make them and they are making them faster than they really should. Would you have found that during a pre-delivery inspection, probably not. I’m sorry for your troubles and I sympathize with you for your issues.
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02-12-2022, 01:52 PM
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#12
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New Member
Join Date: Dec 2020
Location: Fort worth
Posts: 5
Texas
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Never have opened that window. Dealership says it is not covered by warranty, not even the extended warranty. I told them it will one way or another. Windows should not be falling out after 15 months of ownership and being parked for 12 of those. I have contacted Dutchmen. Waiting on a response. I have to get it replaced either way, and then will probably get rid of it.
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02-14-2022, 11:33 AM
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#13
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Senior Member
Join Date: Feb 2021
Location: Clancy
Posts: 74
Montana
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Quote:
Originally Posted by persistent
Many Dutchmen, Kodiak, Keystone, Voltage and probably other Dutchmen product line are built like this. They have been since about 2007? When everything changed in the Great Recession.
Occasionally someone accidentally gets a good one.
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I had a 2017 Aspen Trail 17BH that was perfect... I now have a 2340BHSWE that is NOT. But since I almost made money on the trade in last Feb, and the unit I bought for 23.6K is now going for as high as 43K and 32/33K all day long in most places... I'm good.
I live in MT. Mine has been at the dealer getting the long list fixed but since I won't need it till mid April, I'm good, everything from parts to scheduling traveling experts on certain things (floor) is holding it up. BUT, I'm not paying for storage either...so...
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