Air Conditioner Stops Working - Dutchmen Owners

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Old 04-30-2017, 12:26 AM   #1
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Air Conditioner Stops Working

I recently purchased a 2017 Aspen Trail 2790 Travel Trailer. My family and I just went on our first trip and noticed that the A/C worked for a couple of hours then shut off. Even after adjusting the thermostat to lower the temperature, the A/C did not turn back on. The outside temperature was warm enough to require the A/C to be running. I eventually had to turn it off, wait a couple minutes then it turned back on. Not sure if anyone else has had this problem or not or knows what they problem is. Just wanted to post the question before I go back to the dealer.
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Old 04-30-2017, 12:45 AM   #2
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We had a similar problem with our 2016 Aspen Trail 1900rb last summer.. on a 97 degree day. When I brought it in for warranty repair they told me that a batch of the Dometic AC units had problems with refrigerant leaking.. The fan however did run but there was no cooling.. There is no way I could verify what I was told but they did replace the AC unit and it does work now.. BTW It took almost a month to get it fixed... mostly waiting for aprovals for warranty service from Dometic and Dutchman..
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Old 04-30-2017, 11:54 PM   #3
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it is RIDICULOUS to have to wait so long for warrenty approvals!! We had a similar incident recently - thought it was our a/c - but - it turned out to be the converter that had broken and - literally - melted down. So the dealer was quick to order a new one and when I called Goshen to see about shipment, they were dumb-struck to think I might want them to send it by 2-day delivery - or, at least, have the option to pay for overnite delivery myself!! Finally, after FIVE long days on the UPS truck, our new part arrived and was immediately installed by the dealier............sheesh!!
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Old 05-01-2017, 01:22 PM   #4
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I guess they think if they do a great job in a short time, they might get more business than they can handle??
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Old 05-01-2017, 05:54 PM   #5
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Just had our second Dometic replaced under warranty. The first one took 6 weeks at the dealer. I went on Dometic's website and found local warranty shops and called a small one-man shop much closer than my dealer. He came to my house the next day, and replaced it 10 days later. Because my rig is more than one year old, I had to pay the labor. $75... Well worth it.
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