There are many possibilities. Please post pictures of faucet and pipes for better advice.
A winterizing kit may have been installed. It allows pumping RV antifreeze into the pipes and faucet. The kit would have installed a valve in the suction line so a suction hose can be inserted into an antifreeze bottle. If valve is set to use antifreeze hose, it will only suck air.
A suction line air leak any where between faucet and tank will produce the symptoms you report.
If the faucet was frozen with water inside, the suction leak may be inside the faucet pump.
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Paul Bristol
Dutchman Kodiak Cub KD176RD 2018
Nissan Pathfinder 2015
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