Originally Posted by 1Ricker
Hi Paul. How did you get the dealer to pay for the plumbing system heating upgrades? Was it some acknowledgement by them/Kodiak that the All Season Package was false advertising? We just bought a 2020 Cub in large part b/c of the claims of all-season. Ruled out other units b/c they didn't have that.
In the winter of 2018 I posted all the details. I can't find the post now.
Basically it is this:
Brought it home from the dealer in Dec.
Tested it in my drive way the first week
Kitchen faucet pipe froze within 4 hours of 29 deg weather. Fresh tank dropped to 34 degrees in 2 days.
Spent two weeks communicating with Dealer
Spent two weeks communicating with Keystone support desk
Spent 5 weeks calling lawyers. Most did not call back. All who did refused to take case
Wrote a letter to State of Wisconsin Atty General
Wrote to Wisconsin State Journal SOS reporter.
SOS called dealer
Dealer called me back within 48 hours. He said he would make it right.
TT spent 6 weeks at the dealer.
Dealer spent $2000. Insulated and sealed underbelly, added three tank heaters.
Keystone paid $200 warranty because hole through floor from furnace was not drilled through.
I paid $200 to replace burst water pump that was probably burst before I took possession.
I spent 2 months increasing furnace heat to underbelly, insulating exposed bare steel in the cabin, modify heat flow to pass through enclosed plumbing spaces, and testing results.
Underbelly now holds at 47 degrees as long as furnace is set to 60 deg or above.