Denali Lemon (2012 311BH) - Dutchmen Owners

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Old 07-14-2014, 01:11 AM   #1
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Join Date: Jul 2014
Location: Buckingham
Posts: 2
Quebec
Denali Lemon (2012 311BH)

Hi Everyone,

Don't know if this is the place to talk about this, but frankly, We are very disappointed by our Denali. It has been sold to us as the top of the line, luxury TT, with all the luxury package, central vacuum, Porcelain cabinet, Corian counter top, Fibreglass exterior and so on... Since we have this TT, only problems we got.. the Parts and Service Director is just sick of seeing us every other weekend with a new problem.

Quick List:

- Black Water tank emptying valve rubber broken (was like that the day we got it) so all liquid was flowing out while solid stuck inside.. when we realized after about 10 days that we should already had to empty the tank, it was already 2/3 full of solid.. What a fun to clean that up...
- Toilet pedal broke
- 2 cabinet door broke in the wood joint near the hinges
- kitchen faucet did a water mushroom in my wife's face while washing the dishes.. (do you believe me that I had to run fast to shut the water down?)
- The sub floor was so badly installed, sheets of plywood were not even aligned over studs making the sheets dangerously bend when walking around the TT..
- Living room slide had a huge hole on the outside corner where the 2 facing comes on the top corner leaving water to come in.. (not just drops.. Flow of water.. our dinette cushion was flooded twice before we realised that it was comming from the window.. The tech that looked at it was stunned.. He filled the hole with corking sealer which temporary solve the issues.. we will have to watch this every year to make sure the corking is fine and replace it every now and then..
- Outside kitchen was leaking from the top moulder.. wetting the counter and the cabinet which was totally scrap (had to replace all the outside kitchen)...
- toilet seal in the incoming water pipe blew while we were gone (for a couple of hours) water was coming out of the TT from the slides and the bathroom door...) had to replace the hole bunkhouse and all moulder around the bathroom door and the kids bedroom...
- on the rood, the antenna was stuck in the corking
- leather moulder around the dinette seats does not stay on.. has been re installed like 20 times.. always comes out..
I could continue like this again and again and we are now so sick of it we will absorb the loss and purchase a new one.. This time going into a Jayco WhiteHawk 33BHBS

So I just wanted to let Ductchmen Owners about our experience.. Our 1 warranty is ending July 20th.. and just hope to get our new TT before this..

Since Dutchmen and Keystone had merged , it's now worse. My Parts and service director had ordered parts since last March which still are not yet arrived.. they apparently lost the order.. (my counter top from outside kitchen)..

Because of all this.. I needed to express myself on my Dutchmen experience which was not a good one..
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Old 07-14-2014, 01:19 AM   #2
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Indiana
You are not alone with your feelings about "Ditch them" (our new name for Dutchmen). Good luck with your Jayco.
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2013 Denali 311 bhs pos
Love the trailer, hate the dealer and manufacturer.
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Old 07-14-2014, 01:22 AM   #3
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Thanks Mike!!

We are already planning our Ditching Dutchmen party next weeked!!
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Old 07-14-2014, 01:40 AM   #4
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Texas
Takam
Sorry to hear your RV hasn't worked out like you thought. We have a Dutchmen Denali that we love--did it have a few QC issues? Yes. but after having an RV for several years I have come to realize that most of the reasonably priced brands do. My wife and I have had to just shake our heads at some of the issues that we have had (and other brand owners) have had and laugh.
That said we love our unit and really enjoy the RV experience. Good luck with whatever unit you might go with.
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Old 07-14-2014, 11:53 AM   #5
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Colorado
Sorry to hear about your experiences. They have been much discussed here.

Im am going to repeat the question: What are the best fifth wheel manufacturers? Toy haulers. I have not seen people present better options which leads me to believe that these issues are systemic in the industry.
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Old 07-14-2014, 05:07 PM   #6
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Quote:
Originally Posted by MisterScott View Post
Sorry to hear about your experiences. They have been much discussed here.

Im am going to repeat the question: What are the best fifth wheel manufacturers? Toy haulers. I have not seen people present better options which leads me to believe that these issues are systemic in the industry.
I guess the only way to find that answer, is when your shopping you need to poke, prod and pull on stuff to see how much falls off.

Then buy the one with the least breakage.
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