Dutchman RV's are now under Keystone! - Dutchmen Owners

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Old 01-23-2014, 08:15 PM   #1
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Dutchman RV's are now under Keystone!

I had asked Kodiak to send me a new sticker for my camper. I got a reply from Keystone customer service. I sent back an email that I have a Kodiak, not a Keystone. I got a reply that as of now all Dutchmen products are under Keystone. Thor industries has apparently merged the two subsidiaries. Does this forum need to change?
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Old 01-23-2014, 09:08 PM   #2
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I've been dealing with Keystone's warranty department that is now doing warranty service for Dutchman.
I think Dutchman or Thor Industries, has absorbed the Keystone brand and have taken on Keystone's warranty people. Which, by the way, seem to have taken the helm with great vigor.
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Old 02-04-2014, 05:07 PM   #3
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Has anyone been able to confirm this merger with Dutchmen?
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Old 02-04-2014, 05:21 PM   #4
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I contacted Kodiak customer service and Keystone answered the phone. The rep informed me of this change.
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Old 02-04-2014, 05:24 PM   #5
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Sure, I have. Yesterday I picked up my 3800 from Dean's RV Super Store in Tulsa, Oklahoma.
I had a slide issue that ultimately needed replacement of both motors and all the tracks.
This overhaul of the slide system was under warranty and was accomplished by the outstanding work of Steve Holmes of Keystone/Dutchman warranty department. Steve and his fellow workers called me from time to time to chack on the progress of the repair. Steve was also in contact with Mike Schindaman of Schintek. They both assured me by phone that they going to make sure my repair was done to my satisfaction.
So far the slide works better than it did when new. I'm now back in my home and happy and with a new attitude about warranty people and company CEOs.

Consider this a shout out to Keystone/Dutchman warranty people, Steve Holmes, Mike Shindaman and the certified techs at Dean's RV in Tulsa.

Give them a chance to work for you and don't be afraid to voice your concerns, it worked for me. A $0.00 balance bill is a good thing!
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Old 02-04-2014, 05:27 PM   #6
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This looks to be a good thing for Dutchmen/Kodiak owners.
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Old 04-03-2014, 04:39 AM   #7
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my wife and I just went to do an initial walk around on my Voltage 3895, and the manufacturer label says MFG by Keystone!
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Old 04-03-2014, 01:03 PM   #8
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My units labeled as manufactured by Dutchman inc. You know what, no matter who's name is on them they're all built nearly the same. Same vendors, Lippert Componets, and all the rest. Look close you'll see. Nothing really unique. I would like to see better workmanship from all manufactures. Just sayin.. I'm sure some will disagree.
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Old 04-03-2014, 04:21 PM   #9
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Quote:
Originally Posted by Camper2b View Post
My units labeled as manufactured by Dutchman inc. You know what, no matter who's name is on them they're all built nearly the same. Same vendors, Lippert Componets, and all the rest. Look close you'll see. Nothing really unique. I would like to see better workmanship from all manufactures. Just sayin.. I'm sure some will disagree.
I agree. When I was looking to buy my two choices were the Aerolite or a Cougar X-lite (made by Keystone). During my quick five minute walk through the Cougar I saw issues with the two closets that flank the bed. I ended up going with the Aerolite and have had a couple of issues that I did not see during the walk through.
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Old 05-14-2014, 02:19 PM   #10
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All, will fill you in after I acquire my Kodiak 292 in a few weeks what label is on it. Supposedly we are receiving one of the last eight to be built and Kodiak will not make a toy hauler version in their line.
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