Broken Axle! - Dutchmen Owners

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Old 08-08-2018, 02:20 AM   #1
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Broken Axle!

Yesterday we were driving the Sea to Sky Hwy from Squamish BC to Whistler. We were just getting to the edge of Squamish when "bang" and the trailer lurched hard. I was initially just stunned, didn't know what was going on then my wife yelled we lost a wheel! We were on a stretch of road the was 4 lanes (2 in each direction) and had cement barriers on both the middle and outside. I only had enough room to get half way out of the lane. I put on the hazards and got over as far as I could. Jumped out and began to run back to grab the wheel which was laying against the cement barrier in the middle of the road. A group of cars came flying up the road and I began to hear tires screeching. Thank goodness no one crashed! Also thank goodness the wheel didn't hit and kill anyone!
Got the wheel throw inside and limped it about 100yds to where we could pull off on the dirt. After the initial shock, trembling and shouting of expletives we tried to calm down and asses the situation.
By an unbelievable stroke of luck there was a trailer repair shop just 1KM away. Yesterday was a holiday here in Canada but I called anyway. The owner of the shop was there getting caught up on paperwork! I explained our situation, feeling bad for bothering him when he was actually closed! I just needed a yes or no. Can we drop it there for him to look at in the AM. He said yes, no problem.
Now we need to decide if we were going to call and wait for a tow truck or try and make it there. After almost causing a huge pile up I was still pretty uncomfortable being on the side of the road there. Cars and trucks were flying by so I made the decision to limp it another 100yds where I made the right turn on a side street that went back to his shop. Again, thankfully we made it!
We spoke with the owner of the shop who was a super nice guy and left it there.
In the mean time my wife was on the phone with our extended warranty company. They have been helpful so far and said they just need confirmation from the shop on the repair and cost and it "should" be covered in addition to our hotel costs.
As of today parts are on the way and the shop is calling the warranty company tomorrow AM. Firgers crossed it all goes smooth........
Wish us luck!
2014 Kodiak 240BHSL
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Old 08-08-2018, 09:25 AM   #2
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So happy to hear that everyone is OK. Sorry to hear that you had this issue and hope all is well as of this morning. Please keep us posted.

Frank
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Old 08-08-2018, 10:57 AM   #3
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Wow unbelievable really. Glad all are ok.
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Old 08-08-2018, 01:31 PM   #4
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Thankfully everyone was safe. Are they going to replace both axles? I would worry if it was workmanship or to save money the manufacture put in a cheaper axle.
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Old 08-08-2018, 01:51 PM   #5
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@rich2481, I asked the guy at the repair shop to inspect the other axle for any signs of damage, etc and he said of course he would do a thorough inspection of the whole system. I spoke with him last night and he felt the other axle was ok. You can bet I'll be peeking under there periodically for a while! We should have it back by Friday at the latest and I'll let you all know how it goes with the shop, warranty company, etc.
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Old 08-08-2018, 01:53 PM   #6
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From the looks of your picture, it seems that the bottom part of the axle had separated or cracked before the rest of the axle broke..
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Old 08-08-2018, 08:59 PM   #7
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Quote:
Originally Posted by franktafl View Post
From the looks of your picture, it seems that the bottom part of the axle had separated or cracked before the rest of the axle broke..
Good catch!
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Old 08-09-2018, 03:57 AM   #8
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The fight begins!

So I got a call from the mechanic today and he said the warranty company denied the claim! We called the warranty company and moved our way a few levels up the food chain and finally the answer was "the pictures provided by the repair shop were not good enough". So they just declined it!! A bit more arguing and they are now sending out what they call "an independent assessor" to look at the axle. They said he will be there within 48hrs.
We are now preparing for a fight.............
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Old 08-09-2018, 04:14 AM   #9
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So much for expensive extended warranties. A friend had an issue with the gelcoat on his trailer and his claim was also denied. Waste of money.
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Old 08-09-2018, 12:21 PM   #10
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Care to share warranty company?
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