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Old 10-07-2014, 04:47 PM   #1
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Dutchmen customer service

I just had a pleasant experience (surprising eh) dealing with Keystone/Dutchmen customer service over a warranty issue with my Kodiak. Lori Kaler was great to deal with and the matter has been solved with one phone call.
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Old 10-07-2014, 05:24 PM   #2
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Nice to hear something good from customer service. Seems like the only posts I read are about folks that are
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Old 10-08-2014, 12:50 AM   #3
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Can you share contact information for Lori Kaler?

Would sure like to be able to get some parts for my Voltage with going through the dealer and spending months getting them....

Thanks,

Pirate
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Old 10-08-2014, 01:01 AM   #4
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Originally Posted by Pirate View Post
Can you share contact information for Lori Kaler?

Would sure like to be able to get some parts for my Voltage with going through the dealer and spending months getting them....

Thanks,

Pirate
You can reach Lori at 1-866-425-4369 or email her at ownerrelations@keystonerv.com

She was a big help to me with getting my Linc remote synced which they forgot to do at the factory. I hope she can help you with the issues with your Voltage.
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Old 10-08-2014, 04:41 PM   #5
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Originally Posted by Adair1965 View Post
I just had a pleasant experience (surprising eh) dealing with Keystone/Dutchmen customer service over a warranty issue with my Kodiak. Lori Kaler was great to deal with and the matter has been solved with one phone call.
Pleasantly surprised - can only hope this is a sign of good things to come.
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