Shock Absorbers - Dutchmen Owners

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Old 07-17-2014, 06:16 PM   #1
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Shock Absorbers

My 2013 Infinity has shock absorbers. The bushings are already suffering from extreme dry rot so I told an independent RV repair facility to replace them while changing tires. They came back saying that, in order to get the shocks to fit, Dutchmen had to cut "V" notches in part of the I-beam frame for them to clear. "Huh?" "Say what?" They proceeded to say that "they've never seen shocks on an RV." More "huh?" Anyway, the "V" is not properly cut and the metal of the frame is cutting through the barrel of the shock absorber. We're filing a warranty claim to adjust the "V" cut and give me new shocks.
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Old 07-17-2014, 06:59 PM   #2
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Not too sure I'd want them to hack out more chasis material just to accomodate a shock absorber. I'd push for them to fabricate proper shock mounts.
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Old 07-17-2014, 07:03 PM   #3
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Sounds like someone used the wrong mounts at Dutchmen...

I have Airstreams that have shocks from the factory, they are a high dollar horizontal shock.

Aaron
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Old 07-18-2014, 12:07 AM   #4
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Quote:
Originally Posted by sundancer 87 View Post
Not too sure I'd want them to hack out more chasis material just to accomodate a shock absorber. I'd push for them to fabricate proper shock mounts.
X2

And reinforce the notch to restore the structural integrity of the frame.
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Old 08-01-2014, 10:04 PM   #5
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Follow up: Dutchmen says they can't cover a non-OEM addition to the unit. I called the original dealer (300 miles away) who ensures me that they don't mess with frames so it couldn't have been their installation (they've stopped selling Dutchmen). So, shock absorbers probably installed by Lippert or whoever built the frame originally. Independent RV repair facility (Hanna Trailer of Oak Creek, WI) is trying to telephone Dutchmen Warranty to offer additional clarification. Will keep you posted.
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