Window help - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Ultra-Lite
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 08-10-2016, 10:45 PM   #1
Member
 
jcs1377's Avatar
 
Join Date: Sep 2015
Location: Chandler
Posts: 32
Arizona
Window help

All,
I am trying to issue a warranty claim to repair/replace the windows in the slide of my 2016 282DBHS. I need to replace the two on the ends as well as the large rear window by the dinette. Of course the brain trust that makes up the Keystone/Dutchmen warranty claim department don't know the sizes of the windows in question. Here arises my problem: My rig is parked 3 hours north of here and I don't know the next time I will be up there to take pictures and measurements. Is there anyone on here that has a similar year 282DBHS that would be willing to help take measurements of the windows in question and possibly pictures as well? I really appreciate any help anyone can provide.
__________________

__________________
J4

2016 Dutchmen Aerolite 282DBHS
2015 Ford F250 Diesel SRW
jcs1377 is offline   Reply With Quote
Old 08-15-2016, 11:48 PM   #2
Member
 
jcs1377's Avatar
 
Join Date: Sep 2015
Location: Chandler
Posts: 32
Arizona
Never mind, I got it. Thanks.
__________________

__________________
J4

2016 Dutchmen Aerolite 282DBHS
2015 Ford F250 Diesel SRW
jcs1377 is offline   Reply With Quote
Old 09-05-2017, 03:36 AM   #3
New Member
 
Join Date: Dec 2016
Location: surprise
Posts: 4
Arizona
I need to replace the front glass on my slide of the same camper. Just the glass that slides up and the gasket that holds it into the frame. Do you remember where I should go to buy it?
__________________
Dave T

2016 Dutchmen Aerolite 282DBHS
2015 Ford Expedition EL EcoBoost
todbadriver is offline   Reply With Quote
Old 09-05-2017, 05:25 AM   #4
Member
 
jcs1377's Avatar
 
Join Date: Sep 2015
Location: Chandler
Posts: 32
Arizona
Thankfully for me, mine was done via warranty so I did it at the dealership. I'm sorry but I can't provide any more useful input than that.
__________________
J4

2016 Dutchmen Aerolite 282DBHS
2015 Ford F250 Diesel SRW
jcs1377 is offline   Reply With Quote
Old 09-05-2017, 05:47 AM   #5
New Member
 
Join Date: Dec 2016
Location: surprise
Posts: 4
Arizona
Thanks for the reply. I see we're both in AZ. Dutchmen's website pointed me to LaMesa RV but I've heard nightmare stories about their services department. Do you mind sharing where you have your warranty work done? I'm assuming they could order the correct glass as they did your work.
__________________
Dave T

2016 Dutchmen Aerolite 282DBHS
2015 Ford Expedition EL EcoBoost
todbadriver is offline   Reply With Quote
Old 09-05-2017, 05:51 AM   #6
Member
 
jcs1377's Avatar
 
Join Date: Sep 2015
Location: Chandler
Posts: 32
Arizona
I did mine at LaMesa in Mesa, not the one on the West side. I worked with a guy named Jose in their service department and he actually did a very good job.
__________________
J4

2016 Dutchmen Aerolite 282DBHS
2015 Ford F250 Diesel SRW
jcs1377 is offline   Reply With Quote
Old 09-09-2017, 05:10 AM   #7
Member
 
BRawlingsAZ's Avatar
 
Join Date: Aug 2017
Location: Chandler
Posts: 23
Arizona
The horror stories seem to be from the Phoenix store. I have had nothing but positive work from the Mesa La Mesa RV store. As jcs says, head over to Mesa for the window work.
__________________

__________________
2017 Dutchmen Aerolite 242BHSL "Cabin in the woods"
2016 Ford F250 Superduty 6.2L Gas
55' Sea Ray "cabin on the beach" Coronado CA
Quote... "Give me ambivalence or give me something else."
BRawlingsAZ is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 02:57 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.