Kodiak Ultimate Front Cap Cracks - Dutchmen Owners

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Old 09-29-2019, 09:26 PM   #1
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Kodiak Ultimate Front Cap Cracks

Bought a new old-stock 2018 Kodiak Ultimate a couple months ago. Been out three times, sorting out teething issues (same stuff I'm sure everybody sees) but noticed this morning during a post-trip bath, that the front nose cap is starting to hairline crack. I noticed on the last trip that there hairline cracks in the gel-coat around the LED pimp lights and saw today a whole bunch of new cracks, some raised, higher up on the nose. It looked like dog hair on the black finish (which I thought was odd), but when It wouldn't wash off I looked closer and saw it was a whole rash of little cracks forming.

I'm going to bring this to the attention of our salesman and want it officially documented as an issue but realistically, what can I expect to happen? "Gee, sorry it's happening" and a brush off? How bad will it have to get before its considered an issue to them? We got into this after a lot of research and expecting issues, but this is really disappointing on a new unit.
The cracks arent bad yet but they aren't going to get better/smaller and at this rate I fully expect them to keep appearing.
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Old 09-30-2019, 11:46 AM   #2
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That stinks. Good call documenting, although I don't know what they can do to remedy it. I certainly wouldn't want them re-painting. Maybe some type of cash rebate? Regardless, I'd monitor it more closely until near the end of your factory warranty, then decide.
Rusty
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Old 09-30-2019, 05:11 PM   #3
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I had several "spider web" cracks on my front cap and the dealer fixed them. He sent it to a local body shop that specialized in Corvette paint jobs.
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Old 09-30-2019, 07:03 PM   #4
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I would definitely take it back to the dealer and get it REPAIRED and not glossed over. Dutchmen has supposed to increased it's warranty so don't let them crap all over you. You may also want to send trailer live a letter!
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Old 10-01-2019, 01:16 AM   #5
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The dealer promptly responded to my email (prefer email over a phone call so there is a dated record of the issue) and asked when we can bring it in and leave it for a while. We have a camping trip scheduled for mid-oct so we'll drop it off after that.

Not sure what the plan is yet. I am assuming the nose cap is too thin and moving too much during travel, cracking the gel-coat. Not sure how they aim to fix it but am willing to see what they propose.

Thanks for the replies.
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Old 10-01-2019, 01:19 AM   #6
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Originally Posted by franktafl View Post
I would definitely take it back to the dealer and get it REPAIRED and not glossed over. Dutchmen has supposed to increased it's warranty so don't let them crap all over you. You may also want to send trailer live a letter!
I agree, but how would you propose it be repaired? I am guessing the cap is too thin and suspect they won't be able to actually fix that.

What is trailer live? This is our first RV so I'm new to all this.

Thanks
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Old 10-01-2019, 01:20 AM   #7
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I had several "spider web" cracks on my front cap and the dealer fixed them. He sent it to a local body shop that specialized in Corvette paint jobs.
How has it held up?
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Old 10-01-2019, 01:22 AM   #8
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That stinks. Good call documenting, although I don't know what they can do to remedy it. I certainly wouldn't want them re-painting. Maybe some type of cash rebate? Regardless, I'd monitor it more closely until near the end of your factory warranty, then decide.
Rusty
I'm going to see how they want to deal with it. I sure hope this doesn't become an ongoing issue. Other than a few minor issuee (and now this), we've been pretty happy with the unit.
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Old 10-01-2019, 08:37 PM   #9
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How has it held up?
Fine, it still looks almost new after 5 years
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Old 10-02-2019, 12:19 PM   #10
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While others may have had different experiences, every time I've had body work done in the past 40 years, it is never as good as factory. Paint may match (sometimes) but it seems softer and more susceptible to chips, which would be a huge issue on the nose. I've been told that most shops don't bake the repaint and just let them air dry. Many times, if a part is fiberglass, the paint, from what I understand is in the mold. Hope they just replace it for you.
Rusty
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Old 10-07-2019, 12:47 AM   #11
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I'll be sure you let you all know what they plan to do. We'll be bringing it to them at the end of the month.
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Old 10-19-2019, 11:59 PM   #12
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Update. Dropped unit at the dealer today so they can take care of it. I'll let you know what happens.
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