awning trouble, awning not working

[Chris Gralto]

Good afternoon, I am new to having a camper as well as being a guest on a forum. I apologies if i am doing this incorrectly.
I am wondering if I can get some help. I have a 2021 Coleman lantern. it has never been used. it has been sitting in a driveway since it was purchased in 2021. I just took ownership from my brother. I towed it to my house yesterday. My wife and kids were going through everything to get familiar on how everything works. trying to open the awning we realized it is not working. My brother said he opened it about 6 - 10 inches when it was delivered to his house back in 2021.
I checked the fuse in panel. fuse # 8 is good. marked by manufacturer as the awning fuse.
I did notice that when we hit the awning switch to open or even close it. the awning does nothing, but you start to hear a fan coming from the fuse panel. only when the switch is engaged. once you let off the switch. the fan sound stops.
there are a few spots in the fuse panel without any fuses there. But I have yet to check them with fuses.
has anyone had any issues like this and may know how to resolve it?
we have a trip coming up in a few weeks, and we will need our awning.

 

[Franktafl]

The fan is the converter meaning that it is using power of some sort. The motor is trying to start, see if the awning is stuck!

Welcome to the forum and happy camping!

 

[Chris Gralto]

The fan is the converter meaning that it is using power of some sort. The motor is trying to start, see if the awning is stuck!

Welcome to the forum and happy camping!

That was exactly it. I used the manual extension with the drill and 7/16 socket. I extender the awning about 6 inches. After that the awning extended with the switch all the way out and retracted with no problem. Thank you for the assistance. Greatly appreciate it

 

[Local150]

Awning

Good to hear you got it working

 

[Franktafl]

Perfect! Now change all the lamps in the RV to LED!l