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Search: Posts Made By: g2ktcf
Forum: Ultra-Lite 01-15-2021, 04:24 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Is the Saga over?

I finally got the RV back to Camping World for the fix. Three days they told me. We spent 5 nights in a hotel only to have them tell me that Dutchmen sent them the wrong tank and the put it all...
Forum: Ultra-Lite 08-13-2020, 01:12 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Update

The new tank is in but Camping World's service group is booked through September! lol What a mess.
Forum: Ultra-Lite 07-23-2020, 02:09 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
that is the plan.

that is the plan.
Forum: Ultra-Lite 07-23-2020, 01:36 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
The toilet cannot be moved period as the layout...

The toilet cannot be moved period as the layout will not allow it. They are replacing the tank with a new one under warranty. The plan is to shift the tank to the driver's side to reduce the shelf...
Forum: Ultra-Lite 07-22-2020, 09:40 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Dutchmen got back with Camping World today. They...

Dutchmen got back with Camping World today. They are going to replace the tank...that is the good news. The bad news is going to be the same type of tank. They are looking to slide the tank over...
Forum: Ultra-Lite 07-19-2020, 01:49 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Inspection is Done

Camping World did a great job getting me in and out last Friday for our toilet issue. This is all submitted back to Dutchmen/Keystone for a solution. I was told that if they find they need to...
Forum: Ultra-Lite 06-11-2020, 02:35 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
We clogged again today. While we were given a...

We clogged again today. While we were given a somewhat local place for service, we set up for long term stay at this location. I will have to plan to take it over there soon. Right now, I have to...
Forum: Ultra-Lite 06-04-2020, 11:29 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Probably the same as they sent to me "take to a...

Probably the same as they sent to me "take to a service center." Getting warranty work done on something you are using is really freaking hard.
Forum: Ultra-Lite 06-04-2020, 01:03 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Keystone's Answer...

"The email that you sent me in regards to your concern, I sent over to our service department. My service liaison stated that it does look like the hole in the black tank was not cut correctly,...
Forum: Ultra-Lite 06-04-2020, 11:46 AM
Replies: 39
Views: 6,350
Posted By g2ktcf
The flange pipe appears to drop straight down...

The flange pipe appears to drop straight down into the tank. The shelf has a pebbled surface finish to what I can tell. I think it may be an offset in the tank for the main connection. But still...
Forum: Ultra-Lite 06-03-2020, 10:54 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
I have not heard anything back from Dutchmen on...

I have not heard anything back from Dutchmen on this. But I will say that we have three different models with the same bone headed problem.

My first clog was my only one so far but we are only...
Forum: Ultra-Lite 05-31-2020, 12:17 AM
Replies: 39
Views: 6,350
Posted By g2ktcf
I got a message from her a few days ago. They...

I got a message from her a few days ago. They were advised to take it to be inspected. I believe they are still working on it.
Forum: Ultra-Lite 05-30-2020, 05:56 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
exactly the same.

exactly the same.
Forum: Ultra-Lite 05-30-2020, 05:53 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
that is why I requested that my information to be...

that is why I requested that my information to be sent to their engineering group. This cannot be "as designed"
Forum: Ultra-Lite 05-29-2020, 08:03 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Update

I got a little runaround on this issue but here is where we stand.

Dutchmen support found a service location about 40 miles from where we are currently parked. I explained to them that the same...
Forum: Ultra-Lite 05-27-2020, 08:29 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Thanks! I have reached out to that OP as I can...

Thanks! I have reached out to that OP as I can take a second picture JUST like that one right now. And you comment I believe is spot on. When we started shopping I had only 6 manufacturer's on my...
Forum: Ultra-Lite 05-27-2020, 03:31 PM
Replies: 39
Views: 6,350
Posted By g2ktcf
Toilet Clog Issue

We are at the end of our shakedown week for a new 2019 Dutchmen Aerolite 2923BH. Things have really gone well for the most part. However, today the toilet would not flush. The control panel showed...
Showing results 1 to 17 of 17

 
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