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Showing results 1 to 13 of 13
Search took 0.01 seconds. Search: Posts Made By: MTripp0911
Forum: Toy Hauler 03-24-2018, 03:51 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
They literally will not let us talk to anyone...

They literally will not let us talk to anyone higher than the customer service rep that answers the phone.


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Forum: Toy Hauler 03-23-2018, 09:30 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
Keystone is absolutely worthless!!! I tried...

Keystone is absolutely worthless!!! I tried escalating our request to a higher level of management. I was told flat out “there is no reason, you have our final answer”! SMH $130k POS


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Forum: Toy Hauler 03-23-2018, 09:28 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
You would be correct. After a couple warm days...

You would be correct. After a couple warm days of Texas sun, we now have spots showing up on all 3 slides.




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Forum: Toy Hauler 03-15-2018, 10:00 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
The short answer is.... yes they have looked for...

The short answer is.... yes they have looked for water intrusion. Nothing has been found. We have even taken a moisture probe and checked each spot. The only thing that has made sense so far is the...
Forum: Toy Hauler 03-14-2018, 02:58 AM
Replies: 29
Views: 7,051
Posted By MTripp0911
The problem comes as there are spots like this...

The problem comes as there are spots like this that are on 4 of the 6 slide out walls. There are more spots that have come up in the past 2 weeks. The slide out walls need to be replaced, I have...
Forum: Toy Hauler 03-13-2018, 09:08 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
I am not sure how these people sleep at night! I...

I am not sure how these people sleep at night! I just received this email from Keystone/Dutchman.

Thank you for contacting Keystone RV company in regards to your 2015 Voltage. Keystone RV...
Forum: Toy Hauler 03-11-2018, 04:54 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
We love our voltage, and love traveling. The...

We love our voltage, and love traveling. The part that is so disappointing to us is the serious lack of customer service. Here is the problem, we will continue to buy these very expensive toys...
Forum: Toy Hauler 03-11-2018, 03:19 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
Got a phone call from the manufacturer on...

Got a phone call from the manufacturer on Thursday. Let me just say, this was not the most pleasant customer service experience. To make a long story short, they said the damage was not caused from...
Forum: Toy Hauler 03-06-2018, 07:49 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
They still do not know what’s causing the damage....

They still do not know what’s causing the damage. There are no signs of water intrusion. The dealership now has factory engineers involved, as they are calling it “structural failure”. Their...
Forum: Toy Hauler 02-16-2018, 05:36 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
We actually live in north Texas. I have talked...

We actually live in north Texas. I have talked to several different shops and each one of them thinks if it was a moisture problem, the damage would be more linear. I have had a couple people...
Forum: Toy Hauler 02-15-2018, 11:41 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
Quick update... We took it to the dealership...

Quick update...

We took it to the dealership on Tuesday. We did a quick once over on the other slides and we have a couple of other spots popping up. They said that they have seen a couple...
Forum: Toy Hauler 01-29-2018, 05:41 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
We have a small spot on the front of the kitchen...

We have a small spot on the front of the kitchen slide as well, but nothing anywhere else.


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Forum: Toy Hauler 01-29-2018, 03:46 PM
Replies: 29
Views: 7,051
Posted By MTripp0911
Delamination

We have a 2015 Voltage 3990 Epic. We purchased the unit used about a year ago. 6 months ago we started noticing some minor bubbling on the front wall of our living room slide. Then 2 weeks ago we...
Showing results 1 to 13 of 13

 
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