For once, the dealer ain’t lying to you. That is indeed usually the cause, and any “trick” advise given will be a temporary remedy at best. Your only option is to get into the underbelly, and address the issue.
Some people have tried to salvage what they have by either trying to reroute the cable (which is usually too long, and simply crammed into the allotted space, which cause the sharp bends)... or by cutting it to the size needed & reattaching.
But if it’s already 5 years old, and you’re already in there doing the work... you’re probably going to be better off by replacing it with a new one. The part doesn’t cost that much.
And if you really want to make things easier... again, since you’ve already gotten into the underbelly... replace ALL of them with electric valves, as many of us have. Yeah, they cost a bit more, but they sure as hell are more convenient.