Looks like you are a new member so curious if the trailer is new to you or if you have used it before? If you have used it before did the generator work in the past without issue? I would assume yes but that would be a good first step.
If the generator is running do the other outlets work inside? Does the clock on the microwave even work? Something tells me you have a tripped breaker.
There are breakers on the generator too that could be tripped, plus usually a fuse as well. If everything is working when on shore power then it is not likely a breaker in the trailer but likely related to the generator. Again, if nothing works on AC unless plugged into shore power then it is likely a breaker on the generator itself. It is possible that it is not putting out enough power but that is very unlikely.
Most trailers with built in generators do not have a switch to go between shore and the generator because it does it automatically, but some older trailers will have a big plug in the area where you plug in your shore power that you disconnect from the shore hookup and plug into the generator.
I am sure there are some members on this forum that will know about your specific model but I am not familiar with it.
I predict a few posts tomorrow will help you figure out the problem.
Good luck.
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2018 Voltage 3305
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