One salesman and many different models to sell each year. It's OJT for them for the most part. I was told the big TV was on a swing arm, it wasn't, it was in a fixed position.
I told the salesman this and he only said that's what he thought. It's on a swing out arm now because I put it there.
I was told I had two full bottles of propane and two full gas tanks. Again, salesman, again, BS. The walk through dude said he thought he had flooded the generator because it wouldn't start. Problem was he didn't hold the pump switch long enough. How many of us have taken pictures to the service boss to show him, 'this is the part that's missing' from my rig? That rig has one but mine doesn't so it must have been a manufacturer's oversight, riiiiiiiiiiiiight!
There is no way we can expect even one person in a dealership to know everything about a partucular unit, it would be great if there was one but it ain't gonna happen.
We could start a very long thread regarding what we were told by salespeople I'm sure.
Salesmen and the Internet, believe nothing you see or hear until you know from first hand exposure.
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners