On our outside stove it is not permanently connected to the gas line. We have to pull the stove out of the drawer and connect the hose from the stove to the gas outlet under the trailer before it will work. Something about the rubber line leaking in the closed space is what the PDI guy told us. I bet yours is the same way. Feel around behind the stove in the back and I think you will find a flexible line with a quick disconnect fitting on it.
2013 Denali 311 bhs pos
Love the trailer, hate the dealer and manufacturer.