LOL - we just picked up our TH from the dealer on Monday (6/16) our "warranty items" are 10 pages long and 53 items listed! It has taken 20 months to completed all the work! We live in UPSTATE NY where winters are very long and snowy! Our TH is stored inside (not our property) and we must have it in by the end of October and cannot normally get it out (because of the snow) until early May! But I must say over the 20 month - the Dealer had it for almost 4 months - that my friend is a lot of lost camping!
Some of the "warranty items" were simple - warped doors, torn mattress - which we would normally fixed ourselves BUT since there were MAJOR problems, we figured they can deal with them all.....some of the MAJOR problems, 2 bent axles,uneven tire wear DUH maybe because of the axles??? nail thru the fiberglass by the front door, front cap separated from the body of the camper - we had a "shower" in our bedroom & kitchen because of water leaks. The windows in the slide did not open nor lock....and the list just kept on going = just like the little energizer bunny!!!
We owned a Sunline before buying the Rubicon and had ZERO problems with it - actually we upgraded to a larger Sunline after Sunline went out of business.....our dealer (not the same one) gave us a one year tongue to bumper warranty on the unit - 'cause he knew the quality of Sunlines......
Dutchmen should be ashamed of the quality or lack of, that they allow out the door!
Unfortunately we are getting to the age where we may not be camping too much longer (75+), so trading in and getting something else is not in our future. We will live with what we have and never-ever return to the selling dealer (Ballantyne RV, Victor, NY) - we will either do the work ourselves OR find someone else to work on it.
So that is my sob story!
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Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
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