Follow logical troubleshooting procedures. Measure the voltage at the battery terminals. 13.3 volts or higher means charger is connected and working. Probably 13.6 volts. 13.0 volts or lower means no charging. Probably 12.7 volts or lower.
Measure the voltage at the 12 volt service fuse box. First when on shore power, then without. If no voltage without, then fault is between batteries and fuse panel.
Continue testing until fault is isolated.
I wish you good luck and happy trails ahead!