Has anyone have problems with the acuslide cable system ? In our Voltage 3990 Epic V the living room slide started shaking real bad when either going in or out. I took to a dealer in March to have them repair, but they said it needs rollers, and it is a very big job, as the slide has to be removed, and the rollers in bedded into the floor. When I got home, the kitchen slide immediately did the same once, then the gear box went. After calling Norco, they indicated if I knew the height of the wear bar, they would tell me the part # of rollers that I need, and it is pretty simple to install. Keystone would not give any info to me as I am not a dealer. and refused to help to contact engineering to get the size of the wear bar, even when I told them that there are no dealers within hours from where I am, and a road tech look at it and also said to involved for him. Norco went over and beyond to help figure out height of wear bar, and get me all parts I needed to repair, and even tech help was given.
A real thumbs up to a parts supplier, when the manufacturer doesn't care about the customer
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