I purchased our unit in Elkhart, ID. We were not going back there to have warranty work done. It's only 1,100 miles away.
We chose a Dutchmen dealer 20 miles away. Our coach was there just under 30 days and they had fixed minor issues. No major issues were being taken care of. My warranty rep said, 'get it outta there'.
Another Dutchmen dealer refused because we didn't purchase from them.
We found an RV company that just repaired units. Dutchmen had no problem working with them. That RV repair company worked out very well.
2012 Dutchmen 3850RL