I appreciate all of the responses. It was my fault on the PDI, when we were getting started on the furnace something was messed up so they replaced the circuit board while we reviewed other things. Once we got done with everything else my son was getting impatient and I forgot to go back and check.
I am fairly certain it is not a gas problem, yet, as I cant even get the thermostat to change from a/c to engage the furnace. Forgot the model numbers at home but the below link looks to be the same one
The only owners manual we didn't get was the one for the thermostat of course.
Thanks again for the help and responses. Will report back once progress is made