Originally Posted by chily3
I am sure you know this already, but nowadays it is more important. Get the pre-delivery inspection done and everything fixed before taking it off the lot or final papers. Some have waited for over 6 months to have things working.
...and as another Gentleman stated: "They are building junk these days!" YES!
I got frustrated with my service tech during the PDI who was completely ignorant of anything regarding my RV, so I just left with my RV. TERRIBLE MISTAKE! Yes, you warned me... I am a handy and experienced RV owner so with Manuals in hand can almost accomplish anything..WHAT MANUALS. My envelope was void of all manuals except for the refrigerator and the fireplaces.
Then there is the out and out lack of quality control and things not at all correct. So back to the dealer I went.
It is now 3/27 and promises to get my RV back even next week are waning. (Purchased 2/29) I do not know where to begin to tell you where it all went wrong other than to simplify it all and state:
STAY AWAY FROM GANDER RV OF ATLANTA and Dutchman products, to begin with!
I will also take some of the blame for allowing a service tech to get under my skin so bad I just left. I should have asked for his boss and some other assistance.
No Service, No Support, NO QUALITY CONTROL. In two more days, I will have been the unhappy owner of a NEW RV for a month and it is still at the Dealer. At least the people at Dutchman tell you they can not/will not get involved to help you. The service techs at Gander just keep telling lies they cannot remember in the next conversation you have. Guess I could start making Christmas travel campground reservations, I may have it by then!
I have never had such a horrible experience as this in my entire 65 years of life.