How about some TrailAir hitch help - Dutchmen Owners

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Old 06-03-2016, 03:05 AM   #1
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How about some TrailAir hitch help

So I've got a 2015 Voltage Epic 3800 that has the TrailAir hitch with the Tri-Glide feature. I think that's right. It has the six grease zerks on the outside and the three grease zerks on tubes accessible from the back only.

I don't know if its "chucking", but when pulling away from a stop light or stop sign, we get the most awful noise and jerk from the hitch. Pull away slowly, no problem. Pothole, again, the most awful noise and jerk.

Upon returning home I took a closer look. The rear corners on the Reese 30K hitch are getting galled/fretted pretty badly and the rear corners of the TrailAir plate are bent and galled/fretted even worse.

Here's a couple of pics:
The corners of the Trail Air hitch plate




I have a gauge on the air bag and have been running somewhere around 80psi, maybe a bit more.

Any thoughts on what's happening and what I should do about it? Have a month, leave for next month long trip on July 3rd.

Here's a link to my Photobucket album that has more pics:
http://s499.photobucket.com/user/Roo...?sort=3&page=1

Thanks,

Pirate
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Old 06-03-2016, 07:53 AM   #2
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Pirate, no thoughts as to what would cause the bending you have on yours, but one thing is for sure. Lippert no longer sells the TriGlide or parts for it. The replacement lower jaw has no "rollers". Whether they'll admit it or not, there have been several documented failures of the TriGlide.

Look closely at the rollers inside and out. When my father in laws failed, it the welds from the "rollers" to the out frame of the hitch that were all broken. He lubed his religiously. I have been eyeing changing mine before any long trips this year as a preventative measure.

The bucking/chucking you have sounds to be like a failed/failing hitch, but without looking myself can't be sure.
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Old 06-03-2016, 07:55 AM   #3
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Looking more closely at your first picture, the fifth wheel contact plate appears to no longer be parallel with the upper jaw - I'd guess you have a weld or "roller" in the front that has failed and broken.

The bends in the rear portion really have me puzzled/concerned as well.
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2005 Ram 3500 CTD, ATS Aurora 3000, air bags, train horns, Banks hardware, Smarty Jr software, 105 gal aux tank
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Old 06-03-2016, 01:31 PM   #4
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Have submitted a Contact Us request to Lippert Components.

Will post what I hear and learn.

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Old 06-03-2016, 01:45 PM   #5
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Good luck. I was in an email conversation with them last fall about this issue. The guy told me they've had zero reports of failures. I asked why stop selling it then. Once I provided father in laws name, customer service rep name and date and time of his call to report the failure, they stopped responding. If yours is shot, you'll no longer have your triglide. Gets replaced with the standard trailaire lower jaw

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2005 Ram 3500 CTD, ATS Aurora 3000, air bags, train horns, Banks hardware, Smarty Jr software, 105 gal aux tank
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Old 06-03-2016, 05:36 PM   #6
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Don,

Guess I'm not that concerned with getting something for free...just want to make sure we don't have problems in July.

Did get a response from Tara Speed, Tech Rep, but said she couldn't see the pics in my Photobucket album. So attached the pics to the e-mail response.

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Old 06-03-2016, 05:39 PM   #7
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I wasn't able to view them either. Father in laws and fellow forum member will tell you that it wasn't free...

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Old 06-04-2016, 01:15 AM   #8
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Would it be more helpful to report these failures to the NTSB? Failure could cause a 20k lb trailer to become disconnected and cause a ruckus. I know that if/when mine fails, I will report it to NTSB and let Lippert know, that way they cannot say it wasn't reported. Enough failures, there could be a forced recall.

Cale
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Old 06-04-2016, 04:31 AM   #9
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***DO NOT TOW YOUR TRAILER***

Your hitch has failed! I had the exact same problem last year and two of the three rollers had broken welds. In other words, there wasn't much securing the trailer to the truck. You have a very dangerous situation there with your Tri-Glide.

I had a brand new TrailAir, minus the Tri-Glide, installed under warranty.

Here's the thread I started last July Trailair Tri-Glide hitch failure
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Old 06-04-2016, 05:09 AM   #10
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Cale,

What or which warranty covered it?

Thanks,

Pirate
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