During our last trip, our Furrion DV1000 system started having trouble. The radio would automatically go into scan mode every 5 minutes or so. Additionally the DVD player suddenly stopped working.
I contacted Furrion since it is under the 1-year. They asked for information on the unit (Serial Number, Model, date of purchase, etc) and said they will ship me a replacement unit with a Return postage-paid. Will be pulling the unit this weekend so that I can get the SN#.
It's nice when a vendor will work with you!