Pantry Facing - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Technical | Towing, Maintenance and Repairs > Interior and Living
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-17-2012, 06:40 PM   #1
New Member
 
Join Date: Apr 2012
Posts: 5
Pantry Facing

Hey everyone, New member here!...I have a question about my 2012 Dutchman Lite BH....The facing on my pantry has cracked and actually busted where the hinge was screwed in at the factory. Dutchman stepped up and said they would replace it, but my downfall is I purchased it from Camper World and they want an ungodly amount in labor to fix it {$1275?}, so I'm wondering if this is something I can do myself without busting all the molding? I would appreciate any advice.
__________________

EJ122763 is offline   Reply With Quote
Old 04-17-2012, 10:16 PM   #2
Senior Member
 
Join Date: Feb 2012
Location: Spokane
Posts: 157
Washington
Re: Pantry Facing

Why won't the dealer you bought it from honor the warranty.....which should include both parts and labor??
__________________

__________________
Forum Moderator

Glenn and Cheryle- loving retirement
Spokane, Washington
2012 Denali 289RK
2012 F150 4X4 Ecoboost Max Tow
Denali2012 is offline   Reply With Quote
Old 04-17-2012, 10:59 PM   #3
Senior Member
 
lmsteck's Avatar
 
Join Date: Feb 2012
Location: Northern California
Posts: 303
California
Re: Pantry Facing

Quote:
Originally Posted by Denali2012
Why won't the dealer you bought it from honor the warranty.....which should include both parts and labor??
x2
Welcome! EJ122763!
__________________
2011 Colorado 320BS-FW
2000 Dodge Ram 2500 CTD QCSB 2WD
lmsteck is offline   Reply With Quote
Old 04-18-2012, 01:15 AM   #4
Member
 
Join Date: Mar 2012
Location: Northern CA
Posts: 49
Re: Pantry Facing

We bought from CW and haven't paid a penny for any warranty work.
Are they saying this isn't a manufacturing defect?
__________________
2011 Colorado 320BS-FW
2000 Dodge Ram 2500 CTD QCSB 2WD
rasteck is offline   Reply With Quote
Old 04-18-2012, 01:40 AM   #5
New Member
 
Join Date: Apr 2012
Posts: 5
Re: Pantry Facing

They are wanting to charge Dutchman for 12 hours labor on a job that Dutchman says shouldn't take over 2 hours. Mean while I have a new camper with a busted pantry. The Colfax, NC Camper World told me they weren't responsiable for what they sell and it's the manufactures problem not theirs So I guess I'm stuck doing it myself unless I'm willing to pay 10 hours labor out of my pocket and I'm not.
EJ122763 is offline   Reply With Quote
Old 04-18-2012, 02:36 AM   #6
Senior Member
 
knesdad's Avatar
 
Join Date: Dec 2011
Location: Badger State
Posts: 431
Wisconsin
Re: Pantry Facing

Camper World didn't do themselves any favors with this type of publicity!
__________________
Forum Moderator

Dave & Sue
Kiley & Emily
Izzie (Beagle/Bichon/Mini Poodle)
2012 Ford F150 XLT EB SS CRW 6.5 Max Tow
'12 Dutchmen Kodiak 284BHSL
knesdad is offline   Reply With Quote
Old 04-18-2012, 03:44 AM   #7
New Member
 
Join Date: Apr 2012
Posts: 5
Re: Pantry Facing

Thats what I told them and they didn't seem to care.
EJ122763 is offline   Reply With Quote
Old 04-18-2012, 02:36 PM   #8
Senior Member
 
knesdad's Avatar
 
Join Date: Dec 2011
Location: Badger State
Posts: 431
Wisconsin
Re: Pantry Facing

EJ,

Do you get Trailer Life Magazine? I like to read the articles in there where they help out people who have issues with their trailers and get nowhere with the manufacturers or the dealerships. Try looking into that. Maybe a bigger animal throwing them around will do the trick...

Dave.
__________________
Forum Moderator

Dave & Sue
Kiley & Emily
Izzie (Beagle/Bichon/Mini Poodle)
2012 Ford F150 XLT EB SS CRW 6.5 Max Tow
'12 Dutchmen Kodiak 284BHSL
knesdad is offline   Reply With Quote
Old 04-18-2012, 03:14 PM   #9
New Member
 
Join Date: Apr 2012
Posts: 5
Re: Pantry Facing

Thanks knesdad, No I haven't heard of it, but I'll check it out. I still feel like its going to be a do it yourself project?
EJ122763 is offline   Reply With Quote
Old 04-21-2012, 12:20 PM   #10
VIP Member
 
Join Date: Dec 2011
Location: Southern Illinois
Posts: 118
Re: Pantry Facing

Quote:
Originally Posted by knesdad
EJ,

Do you get Trailer Life Magazine? I like to read the articles in there where they help out people who have issues with their trailers and get nowhere with the manufacturers or the dealerships. Try looking into that. Maybe a bigger animal throwing them around will do the trick...

Dave.
I thought the same thing. This is exactly the type of thing Trailer Life has been very successful with arbitrating. I'm surprized that this is the attitude of Camping World and think it might be just one employee's opinion. If not, shame on Camping World. This should be between CW and Dutchmen.
__________________

__________________
[left:3djbo713]Smooth Sailing,
Jan and Ric Golding
Carlyle, Illinois
2010 Dutchmen Lite 25C-GS[/left:3djbo713]
rgolding is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Popular Tags
#coleman 5th wheel 12vdc power connection 195qb 255bhsl kodiak 1991 2018 atlas 2018 denali 2901rl 3818 aerolite air conditioner air conditioning awnins bathroom bike rack black water tank size buying cable hookup charge controller coaxial coleman condensation converter crack diagrams disconnect dometic drain dutchmen electric conversion elyectrical fresh water tank furnace generator ac capacitor hot water heater hydraulic international inverter inverter kodiak kodiak landing gear lost voltage panel modification mor-ryde no heat owners manual pilot. sway presidential propane ram 3500 recommended refrigerator repair replacement rinse rubicon sandwich floor slide out solar structural fault switch t@da tires toyhauler dust rampdoor travel trailer tub tvs wall water heater leaking wiring diagram
» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 08:05 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.