Voyager back up - Dutchmen Owners

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View Poll Results: Did your Dutchmen RV come with a Voyager rear view camera?
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Old 05-27-2013, 03:04 PM   #1
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Voyager back up

I am having trouble with the built in back up camera. It came stock on my new Denali 5'er with the mountain package (I think). These packages are so confusing, did the dealer put on the camera, or the factory? Anyway the first time I turned it on it worked, saw the back end clear as day. About a minute later it said, "No signal". Turned it on and since then it has intermittently done one of the following;
worked
no signal
please pair
blank
intro screen

Anyone else having similar problems. I am thinking the monitor is defective because it can't tell if it has a signal, has ever been paired, or not.
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Old 05-28-2013, 12:35 PM   #2
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I installed an after-market back-up camera on my pickup and from that experience maybe I can offer some clues to your problem. The camera feeds a wireless transmitter that sends the picture to the unit installed in your vehicle. This transmitter is activated by the back-up light circuit from your vehicle. I believe one of the prongs of the plug between your trailer and the truck is for the (potential) back-up lights on the trailer. This is almost surely the power source for your transmitter and it probably has a loose connection. Another possibility is that there is a bad connection between the actual camera and the transmitter. Since the camera is at the back of the trailer, I would expect the transmitter to be close to it to avoid long wire runs through the trailer. If you can check your back-up light circuit connections and find where the transmitter is located, I would think you could find your problem. Hope this helps!
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Old 05-29-2013, 02:48 PM   #3
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Thanks Kevin, but I think I found my problem. I was surprised to find these Voyager backups being put on Denali 5'ers sell for upwards of $700! I phoned Jensen RV Direct and spoke to a tech. He diagnosed a bad monitor, as in the software (which cannot be reset) was corrupt. I am sending it back to the dealer to try another one. At that price I expect the thing to work.
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Old 05-29-2013, 06:02 PM   #4
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I don't blame you! And I hope they get you a working fix ASAP.
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Old 05-29-2013, 11:26 PM   #5
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Back up Camera? I thought that was what those things hanging on the truck doors were for! Worked with simi's for years and never saw a camera mounted on the back of any of them!
Seriously, hope they get ya fixed also!
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Old 05-30-2013, 12:32 AM   #6
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The open pit mine I work at operates 240 ton Cat 793 Haul truck with no back up cameras..when the mine order new trucks the drivers had the opportunity to have back up cameras installed ...they said no thanks.
My DW is the best back up camera ..audio and video excellent, unfortunately not wi-fi nor Bluetooth compatible....
Good luck with the repairs....
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Old 05-30-2013, 11:42 AM   #7
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The Voyager system is NOT a "back up" camera. It is a continuous video feed system that operates independently from the drive vehicle.

I have the same system which came with my Voltage rig... and absolutely love it. When driving, I constantly leave the monitor on... which greatly helps when passing slower traffic, in that I can see when the rear of the rig is clear of the passed vehicle.

Yes, sometimes the monitor will momentarily "freeze" when going under an overpass... or other times when either atmospherics or interference causes the monitor to not be able to receive the wireless signal from the back of the rig. But it only lasts a second or 2, and your live feed returns.

The system's monitor will also allow a 2nd video camera input if desired, though the 2nd feed must be cable-fed... it can't be wireless. (well, it can... but the price for a 2nd wireless receiver is more than the entire system)

Still, this is a nice feature for me, because... with my crew-cab truck, I can't see the 5th wheel hitch out my rear window when backing up to my rig. I have to constantly keep backing a little, get out, check the line up, get back in, back up a little more, get out, check again, etc.

So next week, I'm having a 2nd camera installed behind the cab of my truck, so I can watch the alignment of the 5th wheel hitch & king pin while backing up to it.
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Old 05-30-2013, 08:42 PM   #8
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The latest update has the monitor working, which messes up my plan to have it warrantied. Basically I took my rig back to strage and the system worked the whole time (about an hour). I think I'll wait to do anything until the next trip out (Tahoe) to see if it stays working or goes back to the schizophrenic behavior.
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Old 05-30-2013, 10:34 PM   #9
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I have found that if I mount the monitor in the middle of the windshield it acts like you describe at first. When I mount it on the left side near the windshield post it acts much better but still not perfect.

ATC guy, when you have your second camera installed please post back the part numbers for the camera and cables as I would like to add one also.
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Old 05-31-2013, 01:31 AM   #10
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Quote:
Originally Posted by memgrove View Post
ATC guy, when you have your second camera installed please post back the part numbers for the camera and cables as I would like to add one also.
The part numbers you need... and the prices from JensenRVDirect.com... are as follows:

* Super CMOS Color Rear Mount Observation Camera VCMS10B $299.99

* Voyager Adapter Cable 31100131 $14.50

* Voyager 15ft. Extension Cable CEC15 $24.99
(If you want a 25ft cable, use part number CEC25)
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