Rv Deadbolt cylinder recall!!! - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > General RV Related Discussions
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 10-14-2013, 02:51 AM   #1
Senior Member
 
Join Date: Jan 2013
Location: Elkhart
Posts: 84
Indiana
Rv Deadbolt cylinder recall!!!

Here is a link to the Recall Page .

Take a look at your keys AND test them in the door locks. If you can remove the key in the 9 O'clock it is bad no matter what the number.

There is a youtube video on how to change the cylinder it looks way to easy to involve a dealer.



We know that our front door lock is affected and think our back door is affected but need to test it to make sure.
__________________

__________________
Mike

2013 Denali 311 bhs pos
Love the trailer, hate the dealer and manufacturer.
memgrove is offline   Reply With Quote
Old 10-14-2013, 10:48 PM   #2
Senior Member
 
lgarcia's Avatar
 
Join Date: Jun 2012
Location: West Virginia
Posts: 140
My door is also affected. Thank you for the heads up!

The survey was completed and a voice message was left at the company.
__________________

__________________
Laura, Rodney, and Elfie the Schnoodle
2012 Dutchmen 814RB; 2011 Dodge 1500 Hemi
lgarcia is offline   Reply With Quote
Old 10-15-2013, 03:24 AM   #3
Senior Member
 
kayakcrazy's Avatar
 
Join Date: Feb 2013
Location: Regina
Posts: 235
Saskatchewan
Thank you memgrove for the recall notice. I checked my keys today and my locks are affected by the recall and i'll be calling tomorrow for replacements. DW and I have had trouble with these locks as the key came out in the 9 o'clock position making it hard to unlock the next time. In fact it got to the point where we only locked one cylinder cutting down the number of lock combinations.
__________________
"We were not placed on this earth to see through one another, but rather to see one another through!"

2013 Timber Ridge, 2013 GMC Sierra 6.2 L
kayakcrazy is offline   Reply With Quote
Old 10-16-2013, 09:50 PM   #4
Senior Member
 
lgarcia's Avatar
 
Join Date: Jun 2012
Location: West Virginia
Posts: 140
Did the survey. Left a phone message two days ago after 5pm Eastern Time, and no response.

Just got off the phone to a person today at 4:30pm. They did not have knowledge of the message, but are sending the replacement cylinder kit out. So, a phone call before 5pm is probably best.

She said all they request is that we send them the old cylinder in the provided envelope and that there were instructions included in the kit.

Asked if this was something a dealer should be taking care of, and the response was that it is really not a dealer issue.
__________________
Laura, Rodney, and Elfie the Schnoodle
2012 Dutchmen 814RB; 2011 Dodge 1500 Hemi
lgarcia is offline   Reply With Quote
Old 10-16-2013, 11:18 PM   #5
Senior Member
 
Nana & Poppy's Avatar
 
Join Date: Sep 2012
Location: Old Forge
Posts: 886
New York
Quote:
Originally Posted by lgarcia View Post
Did the survey. Left a phone message two days ago after 5pm Eastern Time, and no response.

Just got off the phone to a person today at 4:30pm. They did not have knowledge of the message, but are sending the replacement cylinder kit out. So, a phone call before 5pm is probably best.

She said all they request is that we send them the old cylinder in the provided envelope and that there were instructions included in the kit.

Asked if this was something a dealer should be taking care of, and the response was that it is really not a dealer issue.
Don't forget Monday was a holiday.....I did the survey yesterday and called this morning.....later in the day, I received a phone call from the survey. The are shipping me 4 locks affected!
__________________
Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
Nana & Poppy is offline   Reply With Quote
Old 10-17-2013, 12:31 AM   #6
Senior Member
 
lgarcia's Avatar
 
Join Date: Jun 2012
Location: West Virginia
Posts: 140
Quote:
Originally Posted by Nana & Poppy View Post
Don't forget Monday was a holiday.....I did the survey yesterday and called this morning.....later in the day, I received a phone call from the survey. The are shipping me 4 locks affected!
In my world, Monday was not a holiday Never occurred to me that one might be celebrating Columbus Day/Thanksgiving. I'm a state employee - our next holiday after Labor Day will be Veteran's Day. Still think calling before 5pm would be wise.
__________________
Laura, Rodney, and Elfie the Schnoodle
2012 Dutchmen 814RB; 2011 Dodge 1500 Hemi
lgarcia is offline   Reply With Quote
Old 10-17-2013, 01:58 AM   #7
Senior Member
 
Nana & Poppy's Avatar
 
Join Date: Sep 2012
Location: Old Forge
Posts: 886
New York
Well Garcia - it isn't a holiday in my world either - everyday is a holiday, as we are retired but still work when we want to, which is actually more than less!

We live in an area where winter could arrive as early as November and snow does not melt until early May!
So working is what we do to make the time pass quickly!

We are not snowbirds who head south for the winter - as our kids & grandkids are snowmobilers and guess who's home they crash in!
__________________
Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
Nana & Poppy is offline   Reply With Quote
Old 10-22-2013, 06:54 PM   #8
Member
 
Join Date: May 2013
Location: Calgary
Posts: 28
Alberta
So when they send out the new lock does it come with a new key as well??

If so then it's two keys for one door?
__________________
2012 Ford F150 FX4 Max Tow 5.5' box Ecoboost
2013 Dutchmen 261BHS with Polar Package
EcoBoost261BHS is offline   Reply With Quote
Old 10-22-2013, 07:11 PM   #9
Senior Member
 
kayakcrazy's Avatar
 
Join Date: Feb 2013
Location: Regina
Posts: 235
Saskatchewan
That crossed my mind as well. I'm hoping because the keys are numbered that they are also the same key pattern and I won't have to go out and get new keys cut - both DW and I carry a complete set and we carry a set in the tow vehicle (would hate to get all the way out to the lake and have the camper keys sitting on the kitchen table back in Regina).
__________________
"We were not placed on this earth to see through one another, but rather to see one another through!"

2013 Timber Ridge, 2013 GMC Sierra 6.2 L
kayakcrazy is offline   Reply With Quote
Old 10-22-2013, 08:39 PM   #10
Senior Member
 
prm99v6's Avatar
 
Join Date: Aug 2013
Location: Middletown
Posts: 192
Delaware
Somehow I managed to be one of the lucky ones. None of my door locks are affected by this. Also I love how the key number is stamped into the lock on my pack and play door. Real secure...
__________________

2014 Aerolite 282DBHS

myaeroliterv.com
prm99v6 is offline   Reply With Quote
Old 10-25-2013, 03:15 PM   #11
Member
 
Join Date: May 2013
Location: Calgary
Posts: 28
Alberta
I guess reading the recall page would have answered that question for me

Quote:
What are we doing about the problem? If your lock is affected by this recall, you will receive a new set of lock cylinders for both the deadbolt lock and the exterior paddle handle at no cost, along with information as to how to remove and replace the cylinders. A prepaid return shipping package will also be provided so that the affected cylinders and keys can be returned to Fastec.
__________________
2012 Ford F150 FX4 Max Tow 5.5' box Ecoboost
2013 Dutchmen 261BHS with Polar Package
EcoBoost261BHS is offline   Reply With Quote
Old 10-25-2013, 04:39 PM   #12
Member
 
Join Date: May 2013
Location: Calgary
Posts: 28
Alberta
The best part of this recall is I was able to request the key code to match my pack and play door!! One key fits all now!
__________________
2012 Ford F150 FX4 Max Tow 5.5' box Ecoboost
2013 Dutchmen 261BHS with Polar Package
EcoBoost261BHS is offline   Reply With Quote
Old 10-25-2013, 10:28 PM   #13
Member
 
hddad's Avatar
 
Join Date: Oct 2013
Location: Catonsville
Posts: 33
Maryland
5th wheel hitch type?

Hi, new member question. I have an 06 F250 crew cab with a 6.75ft bed. I'm picking up my new fifth wheel Voltage in a few weeks, do I need a sliding type hitch?
hddad is offline   Reply With Quote
Old 10-29-2013, 03:35 PM   #14
Senior Member
 
lgarcia's Avatar
 
Join Date: Jun 2012
Location: West Virginia
Posts: 140
Has anyone received their lock sets?
__________________
Laura, Rodney, and Elfie the Schnoodle
2012 Dutchmen 814RB; 2011 Dodge 1500 Hemi
lgarcia is offline   Reply With Quote
Old 10-29-2013, 06:01 PM   #15
Senior Member
 
Nana & Poppy's Avatar
 
Join Date: Sep 2012
Location: Old Forge
Posts: 886
New York
I haven't yet & I think I was one of the first to call in
__________________
Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
Nana & Poppy is offline   Reply With Quote
Old 10-29-2013, 07:15 PM   #16
Senior Member
 
kayakcrazy's Avatar
 
Join Date: Feb 2013
Location: Regina
Posts: 235
Saskatchewan
Nothing here yet either in Regina. I just looked back and I made my call on October 14th. Hopefully the locks will show up here before the snow comes .
__________________
"We were not placed on this earth to see through one another, but rather to see one another through!"

2013 Timber Ridge, 2013 GMC Sierra 6.2 L
kayakcrazy is offline   Reply With Quote
Old 10-30-2013, 01:29 AM   #17
Member
 
Join Date: May 2013
Location: Milwaukee
Posts: 16
Wisconsin
Doc

Just a thought here.

How safe will our units be with all of those blue cylinder removal keys out there? Will they work on any lock? Will they work more than once? Do you have to return them and if so, what happens if you don't? Call me what you will but it is a different world we live in.

I suspect that not all unit owners are honest.
Medic is offline   Reply With Quote
Old 10-30-2013, 07:57 PM   #18
Member
 
Join Date: Oct 2013
Location: santa fe
Posts: 13
Texas
voltage 3200 battery issues!!!

hello all . I'm having a battery issue on my trailer, when we are not plugged in and are using twelve volt system it drains the battery to where I can not start the generator. I was wondering if I could add another battery???? and how to wire it???
poup5 is offline   Reply With Quote
Old 11-01-2013, 08:27 PM   #19
Senior Member
 
kayakcrazy's Avatar
 
Join Date: Feb 2013
Location: Regina
Posts: 235
Saskatchewan
My two new cylinders and keys arrived today and I was successful at making the change. Had a little trouble getting the new cylinders in as you have to get them lined up just right.
__________________
"We were not placed on this earth to see through one another, but rather to see one another through!"

2013 Timber Ridge, 2013 GMC Sierra 6.2 L
kayakcrazy is offline   Reply With Quote
Old 11-01-2013, 11:35 PM   #20
Senior Member
 
Nana & Poppy's Avatar
 
Join Date: Sep 2012
Location: Old Forge
Posts: 886
New York
Just came from the post office and my cylinders where there also....now waiting until spring to put them in!
__________________

__________________
Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
Nana & Poppy is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT. The time now is 04:12 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.
×