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Old 12-03-2011, 05:40 PM   #1
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Dutchmen Customer Service

http://www.dutchmen.com/contact-us/ for:

*Warranty Statement

*Parts Manuals

*Literature on your Dutchmen Brand Products
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Old 09-27-2016, 09:39 PM   #2
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Don't think the link is working anymore. At least not for me
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Old 09-27-2016, 09:42 PM   #3
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link not working for me either
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Old 09-27-2016, 11:02 PM   #4
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It's a 5 year old link.

Websites have much shorter lifespans than that.
Add to the fact Keystone is now in charge of Dutchman, so I suspect we are currently in the baton-passing phase in many aspects.

Here is the current link for the customer service info on Dutchman's website: Dutchmen RV Contact Us


The email link for customer service is ownerrealtions@keystonerv.com


Pretty much reveals the current situation
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Old 09-27-2016, 11:12 PM   #5
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Dutchmen customer service....... Isn't that one of those oxymorans?
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Old 09-28-2016, 12:23 AM   #6
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Quote:
Originally Posted by Thom View Post
Dutchmen customer service....... Isn't that one of those oxymorans?
I don't even know if it passes the "smell test"...

Aaron
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Old 09-28-2016, 01:14 AM   #7
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Dutchman Customer Service is found at dutchmenowners.org
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Old 09-28-2016, 01:33 AM   #8
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dutchman customer service is found at dutchmenowners.org
this
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Old 10-01-2016, 05:51 PM   #9
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I've updated post #1 to reflect snakebitten's information in post # 4
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Old 09-08-2017, 09:23 PM   #10
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Customer Service is a JOKE

Does anyone know the phone number and e-mail address of a division manager or even better of Matt Zimmerman the CEO of Keystone other than the published number which is the corporate number and they wont give any information.
I am having serious problems trying to get anything done. They never return phone calls.
Very frustrating with loose wiring, roof leaks and a myriad of other problems. I paid almost $3K for an extended warranty which is absolutely useless if no one will do the work.
Someone please send me e-mail addy and/or phone number of someone in upper management.
Thanks in advance
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