Warranty Service in Southern California - Dutchmen Owners

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Old 10-09-2013, 06:03 PM   #1
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Warranty Service in Southern California

I'm wondering if anyone has any suggestions on where to get warranty service in SoCal. I bought my trailer elsewhere and reached out to Dutchman who gave me the name of one outfit, FamilyRV, where I had what I would characterize as an unbelievable experience. I need to find someone else. I reached back out to Dutchmen and they have not responded for over a month now.

Any help would be appreciated.

Karl
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Old 10-09-2013, 07:50 PM   #2
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Originally Posted by Karlr View Post
I'm wondering if anyone has any suggestions on where to get warranty service in SoCal. I bought my trailer elsewhere and reached out to Dutchman who gave me the name of one outfit, FamilyRV, where I had what I would characterize as an unbelievable experience. I need to find someone else. I reached back out to Dutchmen and they have not responded for over a month now.

Any help would be appreciated.

Karl
Try Richardson RV in Menfee,Ca . Thats where I picked up my Voltage when I factory ordered it. Ask for Fred in Service.
I had some warranty work done there. They are kinda slow, but will get it done.
Good Luck!
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Old 10-10-2013, 04:44 AM   #3
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Quote:
Originally Posted by Karlr View Post
I'm wondering if anyone has any suggestions on where to get warranty service in SoCal. I bought my trailer elsewhere and reached out to Dutchman who gave me the name of one outfit, FamilyRV, where I had what I would characterize as an unbelievable experience. I need to find someone else. I reached back out to Dutchmen and they have not responded for over a month now.

Any help would be appreciated.

Karl
Shocking that Dutchmen would not get back to you after a month After initial contact with Dutchmen via email they sure are not responsive if you have excessive issues. The have the worst customer service in the industry but will never admit it or take customer surveys to support that statement.
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Old 10-11-2013, 11:31 PM   #4
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We like Richardsons in Menifee as well.Dennis Garcia is our contact there and he has been attentive and professional....but yes...they are slow our baby sits over there now waiting for parts...sound familiar anyone...Good Luck!!!
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Old 10-12-2013, 01:19 AM   #5
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Thanks a lot you guys. I will head over there.
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