Schwintek slide problem - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Toy Hauler
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 05-30-2014, 01:41 AM   #1
Member
 
mikesnider's Avatar
 
Join Date: Oct 2012
Location: Ottawa
Posts: 46
Ontario
Schwintek slide problem

2012 3905. Bedroom slide problem: one motor would not crank out. Worked fine prepping for trip, then failed once we arrived at camp later that same day. Schwintek Controller blinking lights indicate code 8 *HALL SIG NOT PRESENT". Manual says that means "Encoder is not providing a signal. Usually a wiring problem". Anyone experience this problem? Approach taken to diagnose it? What was the fix? Thanks fellow Volty fans. (I'd like to try fixing myself first before taking it to dealer... and risk losing the rig for ?? weeks).
__________________

__________________
2012 Voltage 3905 EPIC
2012 Ram 3500HD CTD CC LB DRW 4x4
2011 Suzuki RMZ250F
2010 Yamaha YZ125
mikesnider is offline   Reply With Quote
Old 05-30-2014, 12:19 PM   #2
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
Rather than using a mechanical limit switch a Hall effect switch is used to limit the travel of your slides. The Hall effect switch is when a magnetic field is broken, sending a signal to a controller.

Unfortunately, I don't know where the switch or wiring is located. I would look in the corners of the slides and start tracing wires. It could be something as simple as a loose wire or switch.

The above, assuming everything, is just a SWAG except for the operation of the Hall switch.
__________________

__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 07-27-2014, 04:10 PM   #3
Member
 
mikesnider's Avatar
 
Join Date: Oct 2012
Location: Ottawa
Posts: 46
Ontario
Update to my Schwintek slide problem... The short story: Had to bring it to a dealer. They replaced the slide motor. All good now.

The longer story: I tried to troubleshoot myself, first. I placed controller in manual mode but still no movement of slide using remote or wall switch. Disconnected wires (to disengage "electric braking") and tried to push it out - WOULD NOT BUDGE!. Luckily the slide was stuck in, so at least we could still use the rig (but with limited access to wardrobe). Brought it to the dealer after the trip. Tech explained he had to manually push slide out to be able to access motor release screw, which is only accessible from outside. Kicker is, he needed extra manpower to help push out the slide. He said the motors are very high ratio, meaning one has to push A LOT to move it A LITTLE. He only moved it out 6-8 inches to access the motor release screw, then actually removed the motor from the inside. A meter test determined the motor had actually failed (unlike the controller code documentation, which said "most likely loose wire"). Glad we have the extended warranty, which covered the parts and labour. However (as I anticipated) I had to leave it with them for a month.

PS: thanks kindly Sundancer87 for the feedback. One comment to my post, but over 200 views. Interesting. Wonder if that means few have had this problem (in order to offer a fix suggestion) but many are keeping an eye on this topic in nervous anticipation? Happy camping Volty fans, and Schwintek slide owners alike.
__________________
2012 Voltage 3905 EPIC
2012 Ram 3500HD CTD CC LB DRW 4x4
2011 Suzuki RMZ250F
2010 Yamaha YZ125
mikesnider is offline   Reply With Quote
Old 07-27-2014, 04:49 PM   #4
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
PS: thanks kindly Sundancer87 for the feedback. One comment to my post, but over 200 views. Interesting. Wonder if that means few have had this problem (in order to offer a fix suggestion) but many are keeping an eye on this topic in nervous anticipation? Happy camping Volty fans, and Schwintek slide owners alike

A few of us have had problems with the slides, in particular for me, back in February and 4 1/2 operations until the latest failure, last week. I'm due back to the dealer for another round of repairs/replacement in early August.
I full time so it sux big to have to relocate for each failure of this failure.

The slides in the Palazzo's are problematic also. This is a diesel pusher motor home built by Thor industries. The Voltage isn't the only victim of this problem.

You can bet lots of members are watching the two or three threads regarding puked up slides by Schwintek and Dutchman.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 07-27-2014, 05:00 PM   #5
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
The Hall signal not present nag, and the final diagnosis tells me a trigger has to pass through the switch to send a signal to the controller. It stands to reason if the motor is not working the signal isn't being sent.
A little lesson learned here. The Hall sensor nag most likely means a dead motor which could be coded out as 'no motor operation', something less covert but not as technically interesting.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 07-27-2014, 10:45 PM   #6
Senior Member
 
Join Date: Nov 2012
Location: Goshen
Posts: 363
Indiana
My DW and I had been looking at the Palazzo MH's. We immediately found out, as Sundancer said, it's a Thor product with Schwintec slides. RED FLAG! We got online and started checking the reviews on the Palazzo. The slides come up as the problem child.
Really sad, that Schwintec has created such a bad name around the campfire.
__________________
Dave

2012 Dutchmen 3850RL
Infinityrver is offline   Reply With Quote
Old 07-27-2014, 11:10 PM   #7
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
I spoke with Mike Schwindaman of Schwintek last year when my slide took a dump the first time.

Nice guy to talk with on the phone and he seemed very concerned about the problem with the system. He also said he wanted to make sure mine was repaired to my satisfaction. However I think he said his company was no longer the manufacturer of the system. Also, once any product leaves the manufacturer it's encumbent upon the end manufacturer to install the product correctly.

I don't know where Lippert resides in this daisy chain but perhaps they are distributors while, as we all know, the blind installers at Dutchman attempt to make the installs last until the warranty period is over.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 07-28-2014, 03:04 AM   #8
Senior Member
 
Camper2b's Avatar
 
Join Date: Feb 2014
Location: Nashville
Posts: 538
Tennessee
Quote:
Originally Posted by sundancer 87 View Post
I spoke with Mike Schwindaman of Schwintek last year when my slide took a dump the first time.

Nice guy to talk with on the phone and he seemed very concerned about the problem with the system. He also said he wanted to make sure mine was repaired to my satisfaction. However I think he said his company was no longer the manufacturer of the system. Also, once any product leaves the manufacturer it's encumbent upon the end manufacturer to install the product correctly.

I don't know where Lippert resides in this daisy chain but perhaps they are distributors while, as we all know, the blind installers at Dutchman attempt to make the installs last until the warranty period is over.
Sorry your going through this again! After going to the factory .... sucks to say the least. I've removed one of the recliners out of living room slide to reduce weight, dry lubed as directed, keep tracks clean, slide sides kept nice and slick, rubber seals treated with 303... blah blah blah. Guess it dont matter. Our summer is booked and we just booked 3 months in Florida this winter. I would hate to think when prepping to leave this mechanism would fail. I may go ahead and just order 2 motors and have them at the ready just in case... better yet, figure out a way to byass their system all together. Thinking caps needed.
__________________
Slim
Former 2014 Vlotage 3200 owner
Camper2b is offline   Reply With Quote
Old 07-28-2014, 12:13 PM   #9
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
Slim man, it doesn't make much difference what one does to or with these things. My repair lasted 5 months, sitting still. We shouldn't have to baby a mechanism to ensure that it will work.

Dry lube, grease, Vaseline, or KY won't fix a latent engineering problem. It's not always the motors that just die. The gear and rack get out of sync and start to eat themselves. That's where the slide get all jacked up in the rig.

Even if it was a motor, your chances of having the slide stop in just the right position to access the motor for replacement is a crap shoot too. Might as well save your bucks for a mobile mechanic.

I know this isn't warm and fuzzy news but it is reality with these things.

I wish there was a facebook page or a twitter account the wasn't connected to the manufacturer, a place that is in the public view instead of a monitored forum. A place that had public exposure to these slide problems, a place that would stand as a warning to potential buyers of the non-slide slides, a place that might cause a public outcry to force the manufature to resolve this problem once and for all.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 08-03-2014, 01:57 PM   #10
Senior Member
 
Join Date: Dec 2013
Location: Charlotte
Posts: 175
North Carolina
Though my unit hasn't failed technically, I did notice it was a bit awkward in it's smoothness to open and close.

I took it to the dealer and they told me that they're just going to replace EVERYTHING in that slide with updated parts.

Apparently, there is a hodgepodge of parts that have been updated here and there. The problem has been, when you take your trailer in, they replace one piece at a time and most of the time it's a piece either retrofitted or from a previous batch of parts that don't work correctly. (so it was explained to me)

Point is, they're replacing the entire sliding assy supposedly so we'll see if that works.


Mark
__________________

orangecrush is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 09:18 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.