Rear Deck electric strikes not functioning. - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Toy Hauler
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 11-15-2016, 01:03 PM   #1
Member
 
Join Date: Apr 2016
Location: pasadena
Posts: 12
Maryland
Rear Deck electric strikes not functioning.

Good morning, is anybody experiencing unlocking issues with their rear ramp door. It sounds like the electric strikes are not getting enough power it needs to release both locks.
I couldn't get it to open over the weekend while camping. Got it to open two times after getting home in driveway. I did have to turn in the barrel key several times to get the strikes to release.
__________________

__________________
2017 f350 6.7 diesel drw.
2016. 3305. Triton Bass Boat Mercury 250Xs,
2013 F250 6.7, 2001. F250 7.3 Diesel,
Kx450, cr250r, crf50, 400ex ,300ex, trx90 ,yfm 80
BassinBill is offline   Reply With Quote
Old 11-16-2016, 02:28 PM   #2
Member
 
Join Date: Apr 2016
Location: pasadena
Posts: 12
Maryland
It's all most impossible to access these locks. Tryed trouble shooting with no luck if I could only get the ramp door down to get a little bit more space it may be possible. I'm just glad I don't have any motorcycles or ATVs in the garage right now..
The dealer was supposed to fix it they had it for 8 weeks did not do a damn thing. I called Dutchman they referred me back to the original dealer chesco in Joppa Maryland. Worst mistake ever was to buy from Chesaco.
Other than 2 stress cracks and not being able to open up the toy hauler the unit has been nice. Only put a total of 400 miles on it. Shouldn't be stress cracking with a 6 month-old unit, I've only had for 4 months in my possession two at the dealer
__________________

__________________
2017 f350 6.7 diesel drw.
2016. 3305. Triton Bass Boat Mercury 250Xs,
2013 F250 6.7, 2001. F250 7.3 Diesel,
Kx450, cr250r, crf50, 400ex ,300ex, trx90 ,yfm 80
BassinBill is offline   Reply With Quote
Old 11-16-2016, 04:37 PM   #3
Member
 
Join Date: Oct 2016
Location: Acton
Posts: 36
California
First, what kind of stress cracks do you have?
As far as the locks, are you on battery power only when trying this? If so, if you run the generator or are plugged in, do they work any better? I don't have them on my unit but just seeing how some of the wiring is done, I wouldn't be surprised if it is a wiring issue that is not supplying the proper voltage / amperage to the strikes.
Chipworkz is offline   Reply With Quote
Old 11-16-2016, 05:16 PM   #4
Member
 
Join Date: Apr 2016
Location: pasadena
Posts: 12
Maryland
Yeah I tried it multiple ways, plugged into Shore power, just on battery.. also tried disconnecting shore power just running off battery, turned on several lights while checking the electric strike several times Battery still reading 12.68 volts. It definitely sounds like it doesn't have the correct power they sound weaker than when new.
As for the stress cracks I have one about the size of a 50 cent piece in between the rear marker lights above the rear awning. Second stress crack is located on front storage compartment door. The dealer said they were going to fix it's just taking way too long. I did have a trip planned that I had to pick the unit up for.. they couldn't give me a date when any repairs were going to start.
__________________
2017 f350 6.7 diesel drw.
2016. 3305. Triton Bass Boat Mercury 250Xs,
2013 F250 6.7, 2001. F250 7.3 Diesel,
Kx450, cr250r, crf50, 400ex ,300ex, trx90 ,yfm 80
BassinBill is offline   Reply With Quote
Old 11-16-2016, 06:21 PM   #5
Member
 
Join Date: Oct 2016
Location: Acton
Posts: 36
California
Since it is hard to get to the locks, you might want to start on the other end of the wiring and find out which fuse they are on. Then you can possibly start tracing out the wires and if you are lucky, the bad connection may be on that end where it is easier to get to. Could just be a bad ground connection or something simple like that.
Chipworkz is offline   Reply With Quote
Old 11-16-2016, 09:00 PM   #6
Senior Member
 
Join Date: Jul 2016
Location: Spokane
Posts: 79
Washington
Quote:
Originally Posted by BassinBill View Post
Good morning, is anybody experiencing unlocking issues with their rear ramp door. It sounds like the electric strikes are not getting enough power it needs to release both locks.
I couldn't get it to open over the weekend while camping. Got it to open two times after getting home in driveway. I did have to turn in the barrel key several times to get the strikes to release.
Are you sure this is actually a power/motor issue? When I first brought my Voltage home, I noticed the right hand pin was getting hung up because it was not properly aligned to the slot for the teeth of the lock/release mechanism. Further, if the trailer was not leveled and square, it was worse.

The SOUND of the condition made me wonder if there was a lock or motor issue when, in actuality, the tight fit of the pin was "dragging" the motor down.

I would recommend opening the tailgate and checking the horizontal alignment of the pin with the receiver. Then, if that looks good, check to make sure the vertical clearance of the pin to the frame. In my case, this vertical position was the culprit. I literally shave 1/8" off the top flange of the steel pin to get this to work properly.

Good luck!
The Cramblersons is offline   Reply With Quote
Old 11-16-2016, 09:01 PM   #7
Site Team
 
wahoonc's Avatar
 
Join Date: Jun 2014
Location: Sprung Leak
Posts: 3,138
North Carolina
I am betting it is a weak connection. Whether the bad connection is on the ground side or the power side is an even bet. Only thing to do is to start tracking down the wires.

Aaron
__________________
There is madness to my methods
2015 Coleman CM16FBS(traded) 2016 Concord 300DS
2015 Ford Fusion Hybrid following along
wahoonc is offline   Reply With Quote
Old 11-21-2016, 12:17 AM   #8
New Member
 
Join Date: Jul 2016
Location: Mt. Juliet
Posts: 7
Tennessee
Mine weren't working when I bought it. The motor would run but wouldn't unlatch. They "fixed" it but sometimes it takes more than once or twice to get the latches to let go. I've bought the regular toyhauler ramp latches and have them in the trailer for when it quits working altogether. I'll install them then.
__________________
2016 Voltage V Series V3805
2014 Ram 3500 DRW
2016 RZR XP Turbo 4 seater
bduncan1231 is offline   Reply With Quote
Old 01-17-2017, 03:08 PM   #9
Member
 
Old Goat's Avatar
 
Join Date: May 2016
Location: Pioneer
Posts: 41
California
Quote:
Originally Posted by bduncan1231 View Post
Mine weren't working when I bought it. The motor would run but wouldn't unlatch. They "fixed" it but sometimes it takes more than once or twice to get the latches to let go. I've bought the regular toyhauler ramp latches and have them in the trailer for when it quits working altogether. I'll install them then.
I got a '16 3805 as well. Have issues with the ramp door locks from day one. Dealer installed new actuators, they worked just long enough to get the trailer off the lot. Where did you get your external door hardware? I want to install that to eliminate this issue.

Thanks,
Chuck
__________________
'01 Dodge 3500 dually
2016 V3805
1987 Chenowth desert buggy
Old Goat is offline   Reply With Quote
Old 01-25-2017, 04:11 AM   #10
Member
 
Join Date: May 2016
Location: Riverton
Posts: 30
Utah
Are we talking about the Moryde ramp system? On my 4150 in the upper frame of the rear ramp there are rubber plugs that you can remove and with your finger unlock each side manually. My key switch failed and both electric options wouldn't work so having a manual option actually was necessary.
Grizzly660fan is offline   Reply With Quote
Old 01-25-2017, 10:25 AM   #11
Member
 
Old Goat's Avatar
 
Join Date: May 2016
Location: Pioneer
Posts: 41
California
Quote:
Originally Posted by Grizzly660fan View Post
Are we talking about the Moryde ramp system? On my 4150 in the upper frame of the rear ramp there are rubber plugs that you can remove and with your finger unlock each side manually. My key switch failed and both electric options wouldn't work so having a manual option actually was necessary.
Yes, I removed the rubber plugs and have been fingering the latches for nine months. when I have the buggy in the trailer, it is very awkward to climb over to reach the latches. I am ready to remove them altogether.
__________________
'01 Dodge 3500 dually
2016 V3805
1987 Chenowth desert buggy
Old Goat is offline   Reply With Quote
Old 01-29-2017, 08:45 PM   #12
New Member
 
Join Date: Jan 2017
Location: Indio
Posts: 7
California
Did you check the two 9 volts where the house batteries are?? Dealer told me these are what power the locks.
miscott is offline   Reply With Quote
Old 01-29-2017, 10:57 PM   #13
Member
 
Old Goat's Avatar
 
Join Date: May 2016
Location: Pioneer
Posts: 41
California
Quote:
Originally Posted by miscott View Post
Did you check the two 9 volts where the house batteries are?? Dealer told me these are what power the locks.
What? I know nothing about any 9 volt batteries. Can you please provide me with more info as to where they are and what the container looks like?

Thanks
Chuck
__________________
'01 Dodge 3500 dually
2016 V3805
1987 Chenowth desert buggy
Old Goat is offline   Reply With Quote
Old 01-30-2017, 10:24 AM   #14
Senior Member
 
Thom's Avatar
 
Join Date: Nov 2014
Location: Youngstown
Posts: 643
Florida
Quote:
Originally Posted by Old Goat View Post
What? I know nothing about any 9 volt batteries. Can you please provide me with more info as to where they are and what the container looks like?

Thanks
Chuck
Do a search for the thread "9 volt battery near cutoff"
Thom is online now   Reply With Quote
Old 01-30-2017, 12:24 PM   #15
Member
 
Join Date: Apr 2016
Location: pasadena
Posts: 12
Maryland
I'll be searching for these 9 volt batteries later this afternoon....If I can find them I will most definitely post a picture...I had mine at the dealer the other day we were trouble shooting for about 2 hours. He didn't no anything about any 9 volt batteries... It does sound like a power issue on mine. Would be awesome this was the fix.
__________________
2017 f350 6.7 diesel drw.
2016. 3305. Triton Bass Boat Mercury 250Xs,
2013 F250 6.7, 2001. F250 7.3 Diesel,
Kx450, cr250r, crf50, 400ex ,300ex, trx90 ,yfm 80
BassinBill is offline   Reply With Quote
Old 01-30-2017, 12:54 PM   #16
Member
 
Old Goat's Avatar
 
Join Date: May 2016
Location: Pioneer
Posts: 41
California
Quote:
Originally Posted by BassinBill View Post
I'll be searching for these 9 volt batteries later this afternoon....If I can find them I will most definitely post a picture...I had mine at the dealer the other day we were trouble shooting for about 2 hours. He didn't no anything about any 9 volt batteries... It does sound like a power issue on mine. Would be awesome this was the fix.
Im going to look for mine as soon as it is light outside!!
__________________
'01 Dodge 3500 dually
2016 V3805
1987 Chenowth desert buggy
Old Goat is offline   Reply With Quote
Old 01-30-2017, 05:29 PM   #17
New Member
 
Join Date: Jan 2017
Location: Indio
Posts: 7
California
Right abI've the batt cutoff there is a black plastic cup that holds the two 9 volts and some wires. As far as I know the 9 volts are the only power for the locks.
miscott is offline   Reply With Quote
Old 01-31-2017, 11:41 AM   #18
Senior Member
 
Join Date: Sep 2015
Location: Lenoir
Posts: 130
North Carolina
the back door does not get power from your large battery, (S)...
i have a 2016 voltage 3970, and there is a small black, plastic, pocket, to the left of my generator in the front compartment. 2 9volt's in there power the back door lock.
hopkins44 is offline   Reply With Quote
Old 02-02-2017, 01:56 PM   #19
Member
 
Join Date: Apr 2016
Location: pasadena
Posts: 12
Maryland
I finally got time to install two new 9 volt batteries.
Wow it works again!
Thanks to all that helped...
__________________
2017 f350 6.7 diesel drw.
2016. 3305. Triton Bass Boat Mercury 250Xs,
2013 F250 6.7, 2001. F250 7.3 Diesel,
Kx450, cr250r, crf50, 400ex ,300ex, trx90 ,yfm 80
BassinBill is offline   Reply With Quote
Old 02-02-2017, 06:35 PM   #20
Member
 
Old Goat's Avatar
 
Join Date: May 2016
Location: Pioneer
Posts: 41
California
Quote:
Originally Posted by hopkins44 View Post
the back door does not get power from your large battery, (S)...
i have a 2016 voltage 3970, and there is a small black, plastic, pocket, to the left of my generator in the front compartment. 2 9volt's in there power the back door lock.
My rampdoor does get power from the house bank. The 2 9volts are wired to a connector that is taped the the wires that power the ramp door. I guess that they figured if you ran your house bank down you can unplug the house bank and plug in the 9volt power pack......go figger. I'm glad you guys posted all this as I would have never known about about the mysterious 9 volts.
__________________

__________________
'01 Dodge 3500 dually
2016 V3805
1987 Chenowth desert buggy
Old Goat is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.


All times are GMT. The time now is 07:58 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.
×