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Old 11-15-2016, 01:03 PM   #1
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Rear Deck electric strikes not functioning.

Good morning, is anybody experiencing unlocking issues with their rear ramp door. It sounds like the electric strikes are not getting enough power it needs to release both locks.
I couldn't get it to open over the weekend while camping. Got it to open two times after getting home in driveway. I did have to turn in the barrel key several times to get the strikes to release.
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Old 11-16-2016, 02:28 PM   #2
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It's all most impossible to access these locks. Tryed trouble shooting with no luck if I could only get the ramp door down to get a little bit more space it may be possible. I'm just glad I don't have any motorcycles or ATVs in the garage right now..
The dealer was supposed to fix it they had it for 8 weeks did not do a damn thing. I called Dutchman they referred me back to the original dealer chesco in Joppa Maryland. Worst mistake ever was to buy from Chesaco.
Other than 2 stress cracks and not being able to open up the toy hauler the unit has been nice. Only put a total of 400 miles on it. Shouldn't be stress cracking with a 6 month-old unit, I've only had for 4 months in my possession two at the dealer
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Old 11-16-2016, 04:37 PM   #3
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First, what kind of stress cracks do you have?
As far as the locks, are you on battery power only when trying this? If so, if you run the generator or are plugged in, do they work any better? I don't have them on my unit but just seeing how some of the wiring is done, I wouldn't be surprised if it is a wiring issue that is not supplying the proper voltage / amperage to the strikes.
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Old 11-16-2016, 05:16 PM   #4
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Yeah I tried it multiple ways, plugged into Shore power, just on battery.. also tried disconnecting shore power just running off battery, turned on several lights while checking the electric strike several times Battery still reading 12.68 volts. It definitely sounds like it doesn't have the correct power they sound weaker than when new.
As for the stress cracks I have one about the size of a 50 cent piece in between the rear marker lights above the rear awning. Second stress crack is located on front storage compartment door. The dealer said they were going to fix it's just taking way too long. I did have a trip planned that I had to pick the unit up for.. they couldn't give me a date when any repairs were going to start.
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Old 11-16-2016, 06:21 PM   #5
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Since it is hard to get to the locks, you might want to start on the other end of the wiring and find out which fuse they are on. Then you can possibly start tracing out the wires and if you are lucky, the bad connection may be on that end where it is easier to get to. Could just be a bad ground connection or something simple like that.
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Old 11-16-2016, 09:00 PM   #6
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Originally Posted by BassinBill View Post
Good morning, is anybody experiencing unlocking issues with their rear ramp door. It sounds like the electric strikes are not getting enough power it needs to release both locks.
I couldn't get it to open over the weekend while camping. Got it to open two times after getting home in driveway. I did have to turn in the barrel key several times to get the strikes to release.
Are you sure this is actually a power/motor issue? When I first brought my Voltage home, I noticed the right hand pin was getting hung up because it was not properly aligned to the slot for the teeth of the lock/release mechanism. Further, if the trailer was not leveled and square, it was worse.

The SOUND of the condition made me wonder if there was a lock or motor issue when, in actuality, the tight fit of the pin was "dragging" the motor down.

I would recommend opening the tailgate and checking the horizontal alignment of the pin with the receiver. Then, if that looks good, check to make sure the vertical clearance of the pin to the frame. In my case, this vertical position was the culprit. I literally shave 1/8" off the top flange of the steel pin to get this to work properly.

Good luck!
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Old 11-16-2016, 09:01 PM   #7
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I am betting it is a weak connection. Whether the bad connection is on the ground side or the power side is an even bet. Only thing to do is to start tracking down the wires.

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Old 11-21-2016, 12:17 AM   #8
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Mine weren't working when I bought it. The motor would run but wouldn't unlatch. They "fixed" it but sometimes it takes more than once or twice to get the latches to let go. I've bought the regular toyhauler ramp latches and have them in the trailer for when it quits working altogether. I'll install them then.
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Old 01-17-2017, 03:08 PM   #9
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Mine weren't working when I bought it. The motor would run but wouldn't unlatch. They "fixed" it but sometimes it takes more than once or twice to get the latches to let go. I've bought the regular toyhauler ramp latches and have them in the trailer for when it quits working altogether. I'll install them then.
I got a '16 3805 as well. Have issues with the ramp door locks from day one. Dealer installed new actuators, they worked just long enough to get the trailer off the lot. Where did you get your external door hardware? I want to install that to eliminate this issue.

Thanks,
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Old 01-25-2017, 04:11 AM   #10
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Are we talking about the Moryde ramp system? On my 4150 in the upper frame of the rear ramp there are rubber plugs that you can remove and with your finger unlock each side manually. My key switch failed and both electric options wouldn't work so having a manual option actually was necessary.
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Old 01-25-2017, 10:25 AM   #11
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Are we talking about the Moryde ramp system? On my 4150 in the upper frame of the rear ramp there are rubber plugs that you can remove and with your finger unlock each side manually. My key switch failed and both electric options wouldn't work so having a manual option actually was necessary.
Yes, I removed the rubber plugs and have been fingering the latches for nine months. when I have the buggy in the trailer, it is very awkward to climb over to reach the latches. I am ready to remove them altogether.
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Old 01-29-2017, 08:45 PM   #12
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Did you check the two 9 volts where the house batteries are?? Dealer told me these are what power the locks.
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Old 01-29-2017, 10:57 PM   #13
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Did you check the two 9 volts where the house batteries are?? Dealer told me these are what power the locks.
What? I know nothing about any 9 volt batteries. Can you please provide me with more info as to where they are and what the container looks like?

Thanks
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Old 01-30-2017, 10:24 AM   #14
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What? I know nothing about any 9 volt batteries. Can you please provide me with more info as to where they are and what the container looks like?

Thanks
Chuck
Do a search for the thread "9 volt battery near cutoff"
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Old 01-30-2017, 12:24 PM   #15
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I'll be searching for these 9 volt batteries later this afternoon....If I can find them I will most definitely post a picture...I had mine at the dealer the other day we were trouble shooting for about 2 hours. He didn't no anything about any 9 volt batteries... It does sound like a power issue on mine. Would be awesome this was the fix.
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Old 01-30-2017, 12:54 PM   #16
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I'll be searching for these 9 volt batteries later this afternoon....If I can find them I will most definitely post a picture...I had mine at the dealer the other day we were trouble shooting for about 2 hours. He didn't no anything about any 9 volt batteries... It does sound like a power issue on mine. Would be awesome this was the fix.
Im going to look for mine as soon as it is light outside!!
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Old 01-30-2017, 05:29 PM   #17
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Right abI've the batt cutoff there is a black plastic cup that holds the two 9 volts and some wires. As far as I know the 9 volts are the only power for the locks.
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Old 01-31-2017, 11:41 AM   #18
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the back door does not get power from your large battery, (S)...
i have a 2016 voltage 3970, and there is a small black, plastic, pocket, to the left of my generator in the front compartment. 2 9volt's in there power the back door lock.
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Old 02-02-2017, 01:56 PM   #19
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I finally got time to install two new 9 volt batteries.
Wow it works again!
Thanks to all that helped...
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Old 02-02-2017, 06:35 PM   #20
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the back door does not get power from your large battery, (S)...
i have a 2016 voltage 3970, and there is a small black, plastic, pocket, to the left of my generator in the front compartment. 2 9volt's in there power the back door lock.
My rampdoor does get power from the house bank. The 2 9volts are wired to a connector that is taped the the wires that power the ramp door. I guess that they figured if you ran your house bank down you can unplug the house bank and plug in the 9volt power pack......go figger. I'm glad you guys posted all this as I would have never known about about the mysterious 9 volts.
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