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Old 01-29-2018, 03:46 PM   #1
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Delamination

We have a 2015 Voltage 3990 Epic. We purchased the unit used about a year ago. 6 months ago we started noticing some minor bubbling on the front wall of our living room slide. Then 2 weeks ago we went out for a long weekend and found the damage was getting considerably worse. I have attached a picture of what it looks like now.



We had the dealership look at it to see if they could identify a cause. Long story made short, they could not find any sign of a water leak or any other cause.

I know we are out of warranty, but have reached out to the manufacturer for help. Their response was there is no evidence this damage was caused by a manufacturer defect.

Does anyone have a suggestion on how to get this fix or how to get the manufacturer to admit there is actually a problem?


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Old 01-29-2018, 05:38 PM   #2
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I have the same unit but cable slides. No sign of any bubbling on any of my three. Is it just on the one slide/side or on the others as well? Keep us posted if you find anything out. Good luck.
Rusty
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Old 01-29-2018, 05:41 PM   #3
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Originally Posted by lcv800 View Post
I have the same unit but cable slides. No sign of any bubbling on any of my three. Is it just on the one slide/side or on the others as well? Keep us posted if you find anything out. Good luck.
Rusty


We have a small spot on the front of the kitchen slide as well, but nothing anywhere else.


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Old 01-30-2018, 03:47 AM   #4
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I'm wondering if there is moisture behind that vinyl. I have a moisture meter and I would check those spots to find out. The meter has very sharp probes and would do little damage to the vinyl for the test.

Do you have a window above that damage? I would have to check the top of the slide for myself for potential leaks...
https://www.lowes.com/pd/General-Too...CABEgIMw_D_BwE
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Old 02-15-2018, 11:41 PM   #5
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Quick update...

We took it to the dealership on Tuesday. We did a quick once over on the other slides and we have a couple of other spots popping up. They said that they have seen a couple others come in with very similar damage. I will post again when they let us know what is causing this.


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Old 02-16-2018, 05:07 PM   #6
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Those spots seem to "pucker out" in the picture, not a classic delamination pattern. If they are indeed puckering it can only be 3 things. 1. The adhesive is off gassing when the sunshine heats up the black panel. 2. Water has gotten trapped in there and frozen. 3. Water has gotten the wood (particle board?) wet causing spot puckering. But that would leave more of a vertical trail.
I see you live in Oregon. I would highly suspect moisture. These slides are known to leak and can be very tough to find.
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Old 02-16-2018, 05:36 PM   #7
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Originally Posted by Lilnuts View Post
Those spots seem to "pucker out" in the picture, not a classic delamination pattern. If they are indeed puckering it can only be 3 things. 1. The adhesive is off gassing when the sunshine heats up the black panel. 2. Water has gotten trapped in there and frozen. 3. Water has gotten the wood (particle board?) wet causing spot puckering. But that would leave more of a vertical trail.
I see you live in Oregon. I would highly suspect moisture. These slides are known to leak and can be very tough to find.


We actually live in north Texas. I have talked to several different shops and each one of them thinks if it was a moisture problem, the damage would be more linear. I have had a couple people mention the adhesive off gassing.

The damage is steadily getting worse, but does not seem to have any correlation to the temperature or weather.


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Old 03-06-2018, 07:49 PM   #8
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They still do not know what’s causing the damage. There are no signs of water intrusion. The dealership now has factory engineers involved, as they are calling it “structural failure”. Their estimate for repairs is in the neighborhood of $5,000. Hopefully the manufacturer will warranty the damage.


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Old 03-07-2018, 12:57 PM   #9
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Good Luck!

Quote:
Originally Posted by MTripp0911 View Post
They still do not know what’s causing the damage. There are no signs of water intrusion. The dealership now has factory engineers involved, as they are calling it “structural failure”. Their estimate for repairs is in the neighborhood of $5,000. Hopefully the manufacturer will warranty the damage.


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--- Let us know what you find out!
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Old 03-11-2018, 03:19 PM   #10
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Got a phone call from the manufacturer on Thursday. Let me just say, this was not the most pleasant customer service experience. To make a long story short, they said the damage was not caused from a manufacturer defect. But, they could not or would not tell me what the cause is. I have tried escalating this, but was told “this is our final decision”!


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