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Old 06-24-2017, 08:41 PM   #1
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Angry Delamination

So while puttering around the yard today I happened to notice what appeared to be delamination on the rear corner of the coach. It was smooth from the top of the side down to a spot where it was rippled. A quick look revealed what I believe is the cause. Dutchmen quality at its finest.
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Old 06-24-2017, 10:42 PM   #2
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Since that is hidden, take on Dutchman. See what happens.
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Old 06-24-2017, 10:52 PM   #3
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Quote:
Originally Posted by chily3 View Post
Since that is hidden, take on Dutchman. See what happens.
Not a bad idea.
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Old 06-26-2017, 04:35 PM   #4
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I was going to say the same, since someone tried to cover it up
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Old 06-30-2017, 06:42 PM   #5
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This is very disapointing. Poor quality control to say the least. What year is your rig?

There is definitely some ting wong in the plant culture. Time for a quality improvement program before they loose all their customers.
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Old 06-30-2017, 08:52 PM   #6
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The problem is... we keep buying the garbage the factories put out. So they have no incentive or motivation to change. Not to mention if they address their issues, the price of these homes on wheels will skyrocket and they will lose out in the end.
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Old 06-30-2017, 08:57 PM   #7
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Quote:
Originally Posted by HudsonFrog View Post
This is very disapointing. Poor quality control to say the least. What year is your rig?
It's a 2015.

I called Keystone and sent them the pictures. They want me to take it to the dealer to have it assessed for warranty coverage. I called the dealer and thankfully all I have to do is stop in so they can look at it, I don't have to leave it there since it shouldn't take long to figure it out.

Is this something that can be repaired?
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Old 07-23-2017, 08:37 PM   #8
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So any update on how your warranty claim is going? Hopefully they are fixing it for you.
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Old 07-23-2017, 09:58 PM   #9
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So any update on how your warranty claim is going? Hopefully they are fixing it for you.
Kind of like I figured it would. The dealer checked it out from the ground and stated they can't fix delam. A few days later Keystone asked me to provide pictures of every square inch of all sides and roof, then waited a couple days and sent me their denial form letter.

Meanwhile, the evening before getting the denial letter, I saw a post elsewhere from an owner with the same year, make, and model who had the same problem, same place. Theirs turned out to be a long term, major roof leak with significant damage. So, next day, back up onto the roof to check it out again only a little closer this time.

(Keep in mind, I check and touch-up-seal this thing in the spring and fall, been doing it this way on all my rigs for literally decades.)

The more detailed investigation again shows the factory installed lap sealant looks just fine, no cracks or indications of compromise, however, the right rear corner of the roof is rotted in about a 3" radius right at that corner. I canít for the life of me tell where the water was getting in, so I covered the entire area with mass quantities of Dicor, and silicone schmutzd the vertical trim with mass quantities for now.

So here's the conundrum;

1. Just because the factory installed roof sealant looks good, no exposed seams, apparently that doesnít mean it is adequate.
2. Therefore, are we as owners of new units supposed to reseal every joint on the roof just in case the builders screwed it up?

The data indicates item #2 to be the case.

The "negotiation" will resume Monday, Iím still in a fighting mood.
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Old 07-23-2017, 10:32 PM   #10
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thompwil, since you said right Corner, if you have the 3rd A/C, since water travels, I would look to see if its leaking around the A/C and traveling to the corner? Others on here have found leaks around the A/C
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