dealer installed batterys - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Toy Hauler
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 11-10-2013, 08:18 AM   #1
Member
 
Join Date: Sep 2013
Location: Santa Rosa
Posts: 20
California
dealer installed batterys

I picked up our new 3800 last Saturday we have been playing around with it, getting to know how everything works and seem to run short on storage so looking in the front area where the batteries are kept I noticed water dripping , well it was battery acid dripping and splashing onto the Hydraulic ram and seems to have pitted it and discolored it. I had them install two 6 volt batteries , so the compartment has hole in the bottom (drainage) the dealers tech who installed the batteries screwed down the battery boxes with 2 self taping screws ea , then used a 2" hole saw and cut a 2" hole through the 2 plastic battery boxes and through the bottom of the storage area where the batteries are kept ? the plastic battery boxes are vented out side compartment, I hope the dealer will give me two more plastic battery boxes have the ram repaired and fill in the hole they cut in the storage compartment what do you all think ?
__________________

buckeroo is offline   Reply With Quote
Old 11-10-2013, 12:59 PM   #2
Senior Member
 
Nana & Poppy's Avatar
 
Join Date: Sep 2012
Location: Old Forge
Posts: 886
New York
I would "document, document, document" everything, including photographs - email it to your dealer and copy Dutchmen Customer Service.

When doing so, make sure you reference your Vin# along with your make, model, year, your name!

Once that is done - and you get NO response, send a certified letter to both, referencing your email and include a copy of the email as well....

I have "many folders" of emails for each one of the 52 warranty issues on our toy hauler.....and so does Dutchmen!
__________________

__________________
Kathy & Leo ~Adirondack Mtn. Region of NY
2013 Rubicon 2900 Toy hauler
2010 Ford F-350 4x4 Lariat Dually Super Crew Diesel
Nana & Poppy is offline   Reply With Quote
Old 11-10-2013, 01:03 PM   #3
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,828
Oklahoma
Quote:
Originally Posted by buckeroo View Post
I picked up our new 3800 last Saturday we have been playing around with it, getting to know how everything works and seem to run short on storage so looking in the front area where the batteries are kept I noticed water dripping , well it was battery acid dripping and splashing onto the Hydraulic ram and seems to have pitted it and discolored it. I had them install two 6 volt batteries , so the compartment has hole in the bottom (drainage) the dealers tech who installed the batteries screwed down the battery boxes with 2 self taping screws ea , then used a 2" hole saw and cut a 2" hole through the 2 plastic battery boxes and through the bottom of the storage area where the batteries are kept ? the plastic battery boxes are vented out side compartment, I hope the dealer will give me two more plastic battery boxes have the ram repaired and fill in the hole they cut in the storage compartment what do you all think ?
I'd be seriously wondering from where the acid is leaking. Can't say the tech weenies overfilled the batteries because they come filled so....did one of these mental giants run one of those screws into a battery or did one of the screws penetrate the battery from the bottom?
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 11-10-2013, 02:53 PM   #4
Member
 
Join Date: Sep 2013
Location: Santa Rosa
Posts: 20
California
Thanks for the info Ill do that
buckeroo is offline   Reply With Quote
Old 11-10-2013, 02:58 PM   #5
Member
 
Join Date: Sep 2013
Location: Santa Rosa
Posts: 20
California
Ok the battery acid is coming out the top batteries filled to the very top no room for expansion
buckeroo is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 09:12 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.