Installing new coax cable in Denali 293RKS - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Fifth Wheel
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 04-21-2018, 04:19 PM   #1
New Member
 
Join Date: May 2014
Location: Lansing
Posts: 6
Michigan
Installing new coax cable in Denali 293RKS

We've had problems with getting/keeping internet service and cable through Spectrum because of interference in the built-in cabling. So, on the suggestion of a number of other posters, I contacted Dutchmen Customer service asking for a map/diagram of the existing wiring. I got the following response:

Thank you for contacting Keystone/Dutchmen/Crossroads RV. I am sorry; we do not have such diagrams available to publish. Please contact your nearest authorized dealer for assistance.

I haven't recontacted DCS to explain what this means. Any thoughts?

Apparently, according to the Spectrum technician who came out to troubleshoot the wiring, there was interference from the external input to the cable/antenna switch as well as from the switch to the bedroom connector. Also, it seems that our year-old Hisense TV was generating interference via its coax connector. We wound up having to watch local cable programming through a spectrum app on our Roku. Any suggestions about where to start with this project would be great.
__________________

EdsonSchaus is offline   Reply With Quote
Old 04-21-2018, 05:55 PM   #2
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,484
Oklahoma
Quote:
Originally Posted by EdsonSchaus View Post
We've had problems with getting/keeping internet service and cable through Spectrum because of interference in the built-in cabling. So, on the suggestion of a number of other posters, I contacted Dutchmen Customer service asking for a map/diagram of the existing wiring. I got the following response:

Thank you for contacting Keystone/Dutchmen/Crossroads RV. I am sorry; we do not have such diagrams available to publish. Please contact your nearest authorized dealer for assistance.

I haven't recontacted DCS to explain what this means. Any thoughts?

Apparently, according to the Spectrum technician who came out to troubleshoot the wiring, there was interference from the external input to the cable/antenna switch as well as from the switch to the bedroom connector. Also, it seems that our year-old Hisense TV was generating interference via its coax connector. We wound up having to watch local cable programming through a spectrum app on our Roku. Any suggestions about where to start with this project would be great.
Not unusual for the manufacture not to know how circuits and systems are installed.

Regarding the gobbly-gook from the technician it looks like a lot of 'dazzle 'em with details' kind of crap for saying he didn't know.

What most have done for starters is to replace all the crimped on coax connectors with high quality compression fittings. Next was to find all the bottom of the barrel splitters and combiners and replace them with high quality 2.4 ghz splitters. Those to be compliant with satellite TV. You may want to replace the OTA antenna amplifier as well. They don't usually pose a problem so that could be a last option.
Those easy fixes may very well solve your problems. That's not to say a blind installer didn't push a staple through one of the coax cables. That can be diagnosed with a VOM. If a cable is disconnected at both ends and it has continuity then there's a problem with that cable.
__________________

__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 04-21-2018, 11:35 PM   #3
Senior Member
 
Join Date: Jun 2017
Location: tampa
Posts: 1,007
Florida
Quote:
Originally Posted by EdsonSchaus View Post
We've had problems with getting/keeping internet service and cable through Spectrum because of interference in the built-in cabling. So, on the suggestion of a number of other posters, I contacted Dutchmen Customer service asking for a map/diagram of the existing wiring. I got the following response:

Thank you for contacting Keystone/Dutchmen/Crossroads RV. I am sorry; we do not have such diagrams available to publish. Please contact your nearest authorized dealer for assistance.

I haven't recontacted DCS to explain what this means. Any thoughts?

Apparently, according to the Spectrum technician who came out to troubleshoot the wiring, there was interference from the external input to the cable/antenna switch as well as from the switch to the bedroom connector. Also, it seems that our year-old Hisense TV was generating interference via its coax connector. We wound up having to watch local cable programming through a spectrum app on our Roku. Any suggestions about where to start with this project would be great.

Funny, I called them this week about the same issue with my Denali. They gave me the same answer. Go to the dealer...laughs out loud! The dealer is in the same boat and can’t give any answers. I have two satellite connections and found out that one for the bedroom and one for the living room. Go figure! I do this for a living so I changed all the connectors with Klein crimp on, changed the splitters to ones that compliment direct tv and made sure all the coax was RV-6 (which it was). Spectrum uses the 50 hz area for internet so you must have s-litters that pass those 5-50 frequencies bi-directionally which they don’t install in an RV. You will probably need to replace or bypass the amplifier portion of the antenna system also.
franktafl is offline   Reply With Quote
Old 04-21-2018, 11:53 PM   #4
Senior Member
 
sundancer 87's Avatar
 
Join Date: Dec 2012
Location: Tahlequah
Posts: 2,484
Oklahoma
My bad on the 2.4 ghz frequency, I had WIFI on the brain.
__________________
2013 Voltage 3800, 2012 Chevy 3500 HD
2010 Yamaha V Star 950
2009 Yamaha Raider
Volunteering with Habitat for Humanity Caravanners
sundancer 87 is offline   Reply With Quote
Old 04-22-2018, 12:41 PM   #5
New Member
 
Join Date: May 2014
Location: Lansing
Posts: 6
Michigan
Thanks for the info. I have very limited experience in this area, basically running coax from a bedroom to an antenna above our garage at home. But like any "homeowner", I'll giver a go!
EdsonSchaus is offline   Reply With Quote
Old 04-22-2018, 12:44 PM   #6
New Member
 
Join Date: May 2014
Location: Lansing
Posts: 6
Michigan
Smile

Quote:
Originally Posted by sundancer 87 View Post
Not unusual for the manufacture not to know how circuits and systems are installed.

Regarding the gobbly-gook from the technician it looks like a lot of 'dazzle 'em with details' kind of crap for saying he didn't know.
Thanks for the info. I have very limited experience in this area, basically running coax from a bedroom to an antenna above our garage at home. But like any "homeowner", I'll giver a go!
EdsonSchaus is offline   Reply With Quote
Old 04-22-2018, 12:51 PM   #7
New Member
 
Join Date: May 2014
Location: Lansing
Posts: 6
Michigan
Quote:
Originally Posted by franktafl View Post
Funny, I called them this week about the same issue with my Denali. They gave me the same answer. Go to the dealer...laughs out loud!
Thanks for the reply. The reply from the service was so oddly worded is what throws me, " we do not have such diagrams available to publish." It almost sounds like they have the diagrams but they don't want to give them directly to owners? Anyway, it'll be just another project form the spring and summer once we get back from the Reo Grande Valley. Take care.
EdsonSchaus is offline   Reply With Quote
Old 04-22-2018, 03:27 PM   #8
Senior Member
 
wildwest450's Avatar
 
Join Date: Jul 2014
Location: Sparta
Posts: 1,334
Tennessee
Sounds like a "complete run through of the entertainment system" need to be added to the pdi. Make the dealer fix this stuff before it leaves the yard. Hell, I would take my satellite dish with me and set it up right at the dealership.
__________________
2014 Aerolite 213 RBSL
2016 Chevrolet Colorado
wildwest450 is offline   Reply With Quote
Old 04-22-2018, 05:40 PM   #9
New Member
 
Join Date: May 2014
Location: Lansing
Posts: 6
Michigan
Quote:
Originally Posted by wildwest450 View Post
Sounds like a "complete run through of the entertainment system" need to be added to the pdi. Make the dealer fix this stuff before it leaves the yard. Hell, I would take my satellite dish with me and set it up right at the dealership.
PDI?

Thanks in advance!
EdsonSchaus is offline   Reply With Quote
Old 04-22-2018, 06:04 PM   #10
Senior Member
 
Join Date: Jan 2015
Location: Roselle
Posts: 1,047
Illinois
Pre-Delivery Inspection; PDI. You make sure everything is satisfactory before you turn over the check. Once you turn over the check, for the most part, you're dead to them (usually). I don't believe there are any "official wiring diagrams. This is evident in the fact that people on this site can compare their plumbing/wiring and no two are identical.
Rusty
__________________

__________________
2015 Black F-350 Platinum Diesel Dually Crew Cab
2019 Riverstone Legacy 38MB (Full Paint/All Options)
2015 Voltage 3990 (Full Paint, All Options) Sold 6/18
2005 Harley Ultra Classic w/too many miles
lcv800 is offline   Reply With Quote
Reply

Tags
cable, coax, denali, installation

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 12:03 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.