Dutchmen Infinity Quality
I am a new member of the Owner's Group and have been reading some of the comments from other Dutchmen owners - not very encouraging! I have a 2012 Infinity 3640RL that I bought new this spring near Montreal Quebec. We love the layout and the quality of the equipment (eg. double fridge, AC units, fireplace, plumbing fixtures, etc) and cabinetry. There have been, however, a number of quality control issues with it - most of which I have fixed myself. Examples: air and water leaks around the bottoms of the slides due to poorly installed weather stripping, ground fault in the electrical system due to water in an electrical box under the dining room slide, metal covering the upper cooling coils of the fridge not allowing for proper cooling, sliding door to bathroom rubbing at bottom needed adjustment, one tail light not working due to a wiring problem, one speaker of the surround sound system not connected, etc. It took me a while to understand the dual zone air conditioning. Bottom line is that it works great but getting a lot of cooling to the bedroom is difficult. Although I have not done it, this situation might be improved by blocking the air ducts on each side of the front AC unit so it pushes most of its output forward towards the bedroom.
The biggest problem we have had and that we are following up with the dealer about is the roof. On each side of the roof, under the rubber membrane, there are fasteners of some kind (they look like staples) that are starting to protrude up under the membrane. Eventually these will puncture the rubber. So far, the dealer has hammered the staples down using a wooden mallet and has installed about a 3-inch wide band of rubber roof repair material down the entire length of the trailer on each side, above the area where the staples are protruding. I am not convinced that this will work long-term and am watching it carefully. Has anyone else had this problem and, if so, how was it fixed and how did your dealer/Dutchmen respond?
Thanks in advance for your feedback.
Kevin, Barb and Jake (the Golden/Lab Mix)
East Bolton, Quebec, Canada
2012 Infinity 3640RL
2012 GMC 2500HD Diesel