I'll never again buy anything from Thor - Dutchmen Owners

Go Back   Dutchmen Owners > Dutchmen Brand RVs > Travel Trailer
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 08-15-2018, 09:08 PM   #1
New Member
 
Join Date: Jul 2013
Location: Maple Ridge
Posts: 6
British Columbia
I'll never again buy anything from Thor

And here's why...

In 2013, I bought a new Coleman 281BH. First travel trailer, thought it was awesome.

In August the following year, so some water dripping from the center skylight. Took it to the dealer (Traveland in Langley, BC); they said, it's out of warranty, but just out, so they fixed it for free. Great! Thanks guys!

On the first outing, almost all the taps leaked at the screw fittings. That was an easy fix - just tighten them - but the thing has a decal saying it's been pressure tested, and like hell it was.

Come February, I went to do some tidying and the skylight over the bathtub was leaking badly. So I took off the interior bit to open it up, when on the roof to see what was going on. I found the source of the leak. I noticed a few of the screws had been over-driven, right through the plastic, shattering it, and leaving cracks that went past the putty seal under the skylight. The water was entering where the caulking was lifting off the plastic a little. Being February, and in a hurry, I laid silicone over top of the skylight flange, on top of the caulk, but not onto the roof. This fixed it for a while until I could get a whole bunch caulk and re-do it.

Fast forward to March 2016... While camping, I figured it was time to fix the leak once and for all. Once I stripped off the silicone and the caulk, I found EVERY SINGLE screw driven right through the plastic of the skylight. Every hole shattered, and the only thing holding the skylight on was the caulk. So I got curious and lifted a bit of the caulk on the center skylight. What did I find? The same damn thing. Why the dealer didn't inform me tells me loads about their ethics - after all, they had resealed that skylight for me and couldn't have missed the problem.

Inside, I've had so many bits of trim fall off because the staples and screws are way to short and have no purchase into the backing.

This year, I blew a tire. No big deal, right? But I wanted to get some checks done, so I took it a certified trailer (as in every kind of commercial trailer and heavy equipment) repair shop. They found the I-beams had bent inwards, one axle was bent, and the springs were shot. This on a trailer with *maybe* 5,000 km on it. $8,500 later, I had new, larger axles, beefed up I-beams, new hangers and equalizers, heavy-duty springs, and reinforcement angle-iron across the trailer from bracket to bracket. And class D tires and steel wheels because I found out too late the class C's that it came with were past their maximum capacity with just basic crap in the trailer.

I still have to repair under the floor and the slide where the wheels rubbed off huge divots in the bottom of the flooring.

So - in a nutshell - the quality control from the factory is not just substandard, it was brutally bad; the frame and suspension are barely adequate for the 7600# GVWR it claims to have. To the point of it being dangerous, and I didn't even have a clue.
__________________

__________________
----------
2013 Coleman CTU281BH
2009 Toyota Tundra TRD Crewmax
rvandenberg is offline   Reply With Quote
Old 08-22-2018, 10:10 PM   #2
Member
 
Join Date: Nov 2012
Location: Elberta
Posts: 25
Alabama
Quote:
Originally Posted by rvandenberg View Post
And here's why...

In 2013, I bought a new Coleman 281BH. First travel trailer, thought it was awesome.

In August the following year, so some water dripping from the center skylight. Took it to the dealer (Traveland in Langley, BC); they said, it's out of warranty, but just out, so they fixed it for free. Great! Thanks guys!

On the first outing, almost all the taps leaked at the screw fittings. That was an easy fix - just tighten them - but the thing has a decal saying it's been pressure tested, and like hell it was.

Come February, I went to do some tidying and the skylight over the bathtub was leaking badly. So I took off the interior bit to open it up, when on the roof to see what was going on. I found the source of the leak. I noticed a few of the screws had been over-driven, right through the plastic, shattering it, and leaving cracks that went past the putty seal under the skylight. The water was entering where the caulking was lifting off the plastic a little. Being February, and in a hurry, I laid silicone over top of the skylight flange, on top of the caulk, but not onto the roof. This fixed it for a while until I could get a whole bunch caulk and re-do it.

Fast forward to March 2016... While camping, I figured it was time to fix the leak once and for all. Once I stripped off the silicone and the caulk, I found EVERY SINGLE screw driven right through the plastic of the skylight. Every hole shattered, and the only thing holding the skylight on was the caulk. So I got curious and lifted a bit of the caulk on the center skylight. What did I find? The same damn thing. Why the dealer didn't inform me tells me loads about their ethics - after all, they had resealed that skylight for me and couldn't have missed the problem.

Inside, I've had so many bits of trim fall off because the staples and screws are way to short and have no purchase into the backing.

This year, I blew a tire. No big deal, right? But I wanted to get some checks done, so I took it a certified trailer (as in every kind of commercial trailer and heavy equipment) repair shop. They found the I-beams had bent inwards, one axle was bent, and the springs were shot. This on a trailer with *maybe* 5,000 km on it. $8,500 later, I had new, larger axles, beefed up I-beams, new hangers and equalizers, heavy-duty springs, and reinforcement angle-iron across the trailer from bracket to bracket. And class D tires and steel wheels because I found out too late the class C's that it came with were past their maximum capacity with just basic crap in the trailer.

I still have to repair under the floor and the slide where the wheels rubbed off huge divots in the bottom of the flooring.

So - in a nutshell - the quality control from the factory is not just substandard, it was brutally bad; the frame and suspension are barely adequate for the 7600# GVWR it claims to have. To the point of it being dangerous, and I didn't even have a clue.
Well it's not just Thor, they all have shoddy work and substandard materials. It's an assembly line business with time and material restraints. As I was told with my 2012 Komfort, you didn't do a through inspection when you picked it up. See my write up on the 2012 Komfort and all I had to do to make it the 5th wheel worthy of travelling in. Good luck with any choice you make in the future.
__________________

__________________
1996 F350 7.3L Turbodiesel
Dually w Banks Powerpack
2012 Komfort 3130
Livin the Life
OldOneTwo is offline   Reply With Quote
Old 08-22-2018, 10:42 PM   #3
Senior Member
 
Join Date: Feb 2014
Location: Tucson
Posts: 638
Arizona
Why bring it up on a Dutchmen site?
__________________
2014 Voltage 3600
2013 Chevy 3500 CC DRW
2011 Harley Ultra Limited
azdryheat is offline   Reply With Quote
Old 08-22-2018, 11:08 PM   #4
Senior Member
 
Join Date: Jun 2016
Location: Capron
Posts: 65
Illinois
Quote:
Originally Posted by azdryheat View Post
Why bring it up on a Dutchmen site?

Maybe because Coleman is made by Dutchman?


I have a '14 CT274BH and it has been trouble free, so guess luck of the draw.
acdii is offline   Reply With Quote
Old 08-22-2018, 11:18 PM   #5
Senior Member
 
Join Date: Feb 2014
Location: Tucson
Posts: 638
Arizona
Apples and oranges
__________________
2014 Voltage 3600
2013 Chevy 3500 CC DRW
2011 Harley Ultra Limited
azdryheat is offline   Reply With Quote
Old 08-22-2018, 11:30 PM   #6
Senior Member
 
Join Date: Feb 2014
Location: Tucson
Posts: 638
Arizona
Coleman is owned by Dutchmen, which is owned by Thor. Doesn't mean Colman's made by Dutchmen or Thor.

Guess the OP is gonna really be limited in trailer selection since Thor owns Airstream, Bison, DRV, Dutchmen, Heartland, Keystone, Jayco, Crossroads, Cruiser, Highland Ridge, KZ, Liv'n Lite, Redwood, Starcraft, Venture. Did I miss one? Anyway, Thor owns a bunch of companies so be careful what you buy, it just might be a Thor owned trailer.
__________________
2014 Voltage 3600
2013 Chevy 3500 CC DRW
2011 Harley Ultra Limited
azdryheat is offline   Reply With Quote
Old 08-23-2018, 12:02 AM   #7
Senior Member
 
Join Date: Jun 2016
Location: Capron
Posts: 65
Illinois
Technically, there is no actual Dutchman trailer. On their home page it lists all the trailers sold by Dutchman, and none of them say Dutchman.



Aspen and Coleman all share the same floorplans and overall construction, and built out of the same plant in Indiana, saw a few of them off the tollway on my way to Toledo. The 2710 Aspen is nearly identical to my 274BH Coleman, the difference being material colors and the top bunk being smaller in the Aspen.



Dutchmen is a Thor owned company, so right, leaves very little out there that is NOT a Thor Industries subsidiary. Maybe Winnebago would be the one to get next.
acdii is offline   Reply With Quote
Old 08-23-2018, 01:41 AM   #8
Senior Member
 
Join Date: Feb 2017
Location: Roseburg
Posts: 244
Oregon
Im not saying it happend here but the worse thing for a trailer is to store them outside in the weather. They sit all winter with 3 feet of snow on them or 100 degree temps on them most of the summer while in storage.
The best thing you can do is store your RV under a hard cover. Use moisture collectors.
You got to get on the roof and check your seals around your vents and caps. If it's suspect don't use silicone use Eternabond .
If you see a leak you got to get on it right away.
I am on year two with my Coleman and have had any troubles so far... Knock on wood.
1l243 is offline   Reply With Quote
Old 08-23-2018, 04:30 AM   #9
New Member
 
Join Date: Sep 2013
Location: Milwaukie/Oak Grove
Posts: 8
Oregon
Thor Products

I believe Thor has over 200 manufacturing facilities in the US. The quality control at any one of these facilities is totally dependent on the local management's commitment to produce a consistently good product. The trailer's produced on Monday may be far inferior than those coming off the line on a Thursday.

I had a Denali 289RKS TT for 5 years. Bought it used at 18 months. The customer service was less than poor. E.G., when asked for a wiring diagram to install a fan, they replied they didn't have any. At first look, the Denali looked like a beauty inside, but upon more detailed examination and living with it, it was not that great. The slideout seals were the worst.

I now own a new 2019 Outdoor RV Titanium 25RDS TT, had it for 4 months. It is one solid trailer. I would never go back to Denali, or any other Thor product. The first trailer we had was a 1998 24-foot Sunnybrook (now owned by Winnebago). That was really a nice trailer, but Sunnybrooks are hard to find on the West Coast.
Randy is offline   Reply With Quote
Old 08-23-2018, 03:28 PM   #10
Member
 
Join Date: May 2017
Location: Greensboro
Posts: 14
North Carolina
Our first TT was a 1991 Prowler. It was heavy but, actually built pretty well. It had a sheet metal roof. Then we had a 1990 Mallard class A motorhome that was relatively well built. Now we have a 2017 Coleman 262BH. It seems to be OK. I think that trying to go as cheaply as possible and keep the weight down as much as possible means they aren't built as well as we might like.

From what I see flimsy manufacture is pretty standard now unless you go deep into your pockets. I just want a trailer to last me the rest of whatever usable years I have to enjoy it. After that it won't matter anymore. I do try to be gentle with it.
__________________

falconbrother is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Dutchmen RV or any of its affiliates. This is an independent, unofficial site.



All times are GMT. The time now is 10:35 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Copyright 2012 Social Knowledge, LLC All Rights Reserved.