Help. Slide out failure - Dutchmen Owners

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Old 10-21-2018, 09:07 AM   #1
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Help. Slide out failure

Hello All, we have a 28RLSS slide out failure will on the road home to Florida. Lazydays- Seffner, Fl replaced the slide mechanism in June of this year. (under warranty) we are staying in Bueno Vista, Va campground with no facilities.
Questions
Where is the electric slide mechanism on this model of Dutchman???
Can the mechanism be manually override???
How difficult is it for a non-mechanically inclined individual to do this fix???

Any suggestion and/or comments welcomed.

Thanks Norm & Mary stuck in Virgina
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Old 10-21-2018, 09:48 AM   #2
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this is probably the one (and only) time where your owner's manual will come in handy. it will tell you how to manually get your slide in. There will always be a manual handle or adapter that will get your slide in. It looks like your slide will need to be manually done from underneath with the hand crank. Good luck and let us know how you come out.


Manual operation of the slide room
The room may be manually retracted or extended using a 5/8” wrench or socket. Locate the hexagonal shaft adjacent to the
slide motor which is located inside the RV at base of slide room. Using a 5/8” wrench turn the shaft clockwise to extend theroom and counterclockwise to retract the room.
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Old 10-21-2018, 09:53 AM   #3
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Manual Override
These systems include the ability to manually retract the room in the event of a mechanical failure. Please refer to
the manufacturer instructions supplied with the unit for detailed instruction on this feature. See video at
www.keystonerv.com for more information.
Hydraulically Operated Systems
System Operation
The HydraGear™ Slide-Out System uses a 12 Volt DC hydraulic pump which powers the double-acting hydraulic
cylinder to move the room(s). Electricity for the pump assembly is supplied by the RV battery. Normal operation is
performed by pressing the wall mounted slide-out switch to extend or retract the room.
Please refer to the manufacturer instructions supplied with the unit for care & operation of the system in your unit.
The pump is installed with Citgo AW-32 hydraulic oil and should not be changed without completely flushing the
system. In cold weather environments and additive can be used to reduce popping and “stiction” (see vendor
LIP
Sheet – 0295
on
www.lci1.com
for details). For the best performance, using the see-through reservoir, maintain the
fluid level within ˝” of the top with the room(s) retracted (closed).
The system is designed so that the slide-room with the least resistance will extend/retract.
The Hydraulic pump is wired to an auto reset breaker that is typically within 18” of the RV battery. If overloaded,
this breaker will interrupt the operation of the slide-room temporarily which can be perceived as intermittent
operation. Causes for this to occur:
1.
Low Battery
2.
Loose or corroded battery terminal or ground wire
3.
Slide-Room binding (unit not level, sticks/leaves or other wedged between the room and the wall)
4.
Slide-Room/system out of adjustment
5.
Something blocking extending/retracting the slide-room
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Old 10-21-2018, 10:06 AM   #4
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Thanks Franktafl, we are also from the Tampa area, our 16’ slide out consist of a double couch/sleeper and dinette you shape sitting. I have my owners manual but it doesn’t tell me where the electric slide motor is located.
Thanks in advance for all your help.
Norm
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Old 10-21-2018, 10:17 AM   #5
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Quote:
Originally Posted by Norm-n-Mary View Post
Thanks Franktafl, we are also from the Tampa area, our 16’ slide out consist of a double couch/sleeper and dinette you shape sitting. I have my owners manual but it doesn’t tell me where the electric slide motor is located.
Thanks in advance for all your help.
Norm

the problem is that it uses two slide mechanisms. need to know which one you are using. Do you have cables or is the mechanism underneath?
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Old 10-21-2018, 10:19 AM   #6
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IF you have cables, the motor is inside the RV. You will need to take off the center portion of the trim inside the rv to see the motor mechanism. If you have the motor under the coach, the slide can be accessed from underneath the coach.. They should have given you a special wrench with a long handle that may fold up (probably about three to four feet long). it may be underneath the bed.
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Old 10-23-2018, 11:50 AM   #7
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does anyone know where manual override is for slides on 2011 Voltage 3900?
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Old 10-23-2018, 01:08 PM   #8
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Quote:
Originally Posted by AllianceMMA View Post
does anyone know where manual override is for slides on 2011 Voltage 3900?

Which type of slide is it?
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Old 10-23-2018, 01:45 PM   #9
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Quote:
Originally Posted by franktafl View Post
Which type of slide is it?
Think it's the shwintec gear driven
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Old 10-23-2018, 01:48 PM   #10
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Hello. It’s a 16’ scwintek slide. Tech repair came out to campground. He replaced motor #2 and main control board (brain). He was there three hours and bill was $750. ���� Thankful it was covered by warranty but dang that seems expensive!!! Did we get snickered?
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Old 10-23-2018, 02:35 PM   #11
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Quote:
Originally Posted by Norm-n-Mary View Post
Hello. It’s a 16’ scwintek slide. Tech repair came out to campground. He replaced motor #2 and main control board (brain). He was there three hours and bill was $750. ���� Thankful it was covered by warranty but dang that seems expensive!!! Did we get snickered?
not if it was covered by warranty. Deductible is the same? Did he contact the warranty company before he fixed it? Did you have to pay then get reimbursed by the warranty company?
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Old 10-23-2018, 02:44 PM   #12
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Yes tech was very thorough and got it all approved by warranty. $100 deductible. Had to pay tech and get reimbursed by warranty. Thanks for assistance
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Old 10-23-2018, 05:38 PM   #13
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Quote:
Originally Posted by Norm-n-Mary View Post
Yes tech was very thorough and got it all approved by warranty. $100 deductible. Had to pay tech and get reimbursed by warranty. Thanks for assistance
SOunds like you're golden!
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Old 10-24-2018, 06:49 AM   #14
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Last week when I went into the dealer, labor rate was posted at $149 per hour (that would include the $13 an hour trainee/tech who strips out screws and can't wire nut two wires together.
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Old 10-25-2018, 07:56 AM   #15
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Warranty

Quote:
Originally Posted by Norm-n-Mary View Post
Yes tech was very thorough and got it all approved by warranty. $100 deductible. Had to pay tech and get reimbursed by warranty. Thanks for assistance
You are good... My one and only warranty claim at the originating dealer ended up costing me for parts, the dealer used their own brand of parts when the warranty stated to use camperland parts... dealer soaked me for over 250 in excess charges on top of the 100 deductible... I am never going back to Bob Hurley in TULSA, OK again... for anything - cars, trucks, or RV's
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