2017 Kodiak 286bhsl Grey tank size issue - Dutchmen Owners

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Old 10-21-2016, 02:44 AM   #1
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2017 Kodiak 286bhsl Grey tank size issue

Just bought a Kodiak 286bhsl last week. This is our first ever camper. Last weekend we didn't have sewer hook ups and noticed the Grey tank filled up quickly. I thought us being new to this that we just wasn't conserving water.

I see in the specs that the Grey tank size is supposed to be 78 gallons. I did call customer service to with a question due to fact that I have 2 Grey tank valves and what goes to which valve. She stated that the 78 gallons in specs was split in two. That the kitchen sink had a 39 gallon tank and the tub and bathroom sink had a 39 gallon tank.

I have been using the camper the past several days and continue to see how quickly the tub Grey tank fills up even with the best conservation of shower water. I decided today to do a bucket test. I made sure it was completely drained. Then I started filling and pouring 5 gallon buckets of water into the tub until tank was full.

The tank only held 4.5 bucket full (around 22 gallons) until water started standing in tub floor. A big difference between the 78gallons advertised and the 39 gallons stated by customer service. I called the salesman I purchased the camper from and he stated he would check on some things and give me a call tomorrow.

Has anyone else experienced this? A major issue for us if we can't go a weekend without full hook ups.
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Old 10-21-2016, 10:24 AM   #2
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Welcome to the forums!

At the bottom of every brochure and on the website they have this little disclaimer..."Specifications subject to change without notice"

I agree that there is a pretty large difference between 22 and 39.

One trick you can use is to get a twist on valve that fits over the end of your dump line, then leave the gray tank valves open, this will allow the tanks to equalize. When you go to dump, you close the gray valves first, then open the outside valve, to dump the water in the pipe, then proceed as normal.

Aaron
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Old 10-21-2016, 02:01 PM   #3
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Originally Posted by wahoonc View Post
Welcome to the forums!

At the bottom of every brochure and on the website they have this little disclaimer..."Specifications subject to change without notice"

I agree that there is a pretty large difference between 22 and 39.

One trick you can use is to get a twist on valve that fits over the end of your dump line, then leave the gray tank valves open, this will allow the tanks to equalize. When you go to dump, you close the gray valves first, then open the outside valve, to dump the water in the pipe, then proceed as normal.

Aaron
My sales data sheet that indicates the price and specs does not have the "subject to change notice". In my book there has to be a set of specs as to what a person is buying. That is like buying a truck with a V8 spec to later find out its a V6.
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Old 10-21-2016, 02:05 PM   #4
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My sales data sheet that indicates the price and specs does not have the "subject to change notice". In my book there has to be a set of specs as to what a person is buying. That is like buying a truck with a V8 spec to later find out its a V6.
RV industry ain't the auto industry...

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Old 10-21-2016, 02:10 PM   #5
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False advertising is false advertising though
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Old 10-21-2016, 02:46 PM   #6
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Just called customer service again and they confirmed it is supposed to have two 39 gallon tanks they didn't say anything about that being a flexible "subject to change" spec.
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Old 10-21-2016, 10:00 PM   #7
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Just called customer service again and they confirmed it is supposed to have two 39 gallon tanks they didn't say anything about that being a flexible "subject to change" spec.
You can continue down the path you are on..

However Dutchman Customer Service is an oxymoron. The RV industry is not held to ANY real standards. I would measure the tank to see what the outside dimensions indicate the volume should be. There are a variety of reasons why it may not hold the amount that they claim. There may be trash in it causing partial blockage, it may be partially crushed from the installation process or it may be the wrong sized tank. Buying an RV is an exercise in Caveat Emptor.

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Old 10-21-2016, 10:26 PM   #8
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Right now the dealer is saying they are going to make it right. I am carrying it back to them on Monday for them to look into what is going on. I'm staying positive that they will fix whatever the issue may be.
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Old 04-02-2017, 04:28 PM   #9
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Right now the dealer is saying they are going to make it right. I am carrying it back to them on Monday for them to look into what is going on. I'm staying positive that they will fix whatever the issue may be.


Good luck. Their RV,s are better then their
So called customer service.......the lady that answers your phone call couldn't care less
She shouldn't be the first one you speak with when calling for help or guidance


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Old 04-02-2017, 04:31 PM   #10
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You can continue down the path you are on..



However Dutchman Customer Service is an oxymoron. The RV industry is not held to ANY real standards. I would measure the tank to see what the outside dimensions indicate the volume should be. There are a variety of reasons why it may not hold the amount that they claim. There may be trash in it causing partial blockage, it may be partially crushed from the installation process or it may be the wrong sized tank. Buying an RV is an exercise in Caveat Emptor.



Aaron


I wouldn't say oxymoron, just morons


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